Canadian Retailer - The Supply Chain & Logistics Issue - 44

PARTNER MESSAGE ECCO CANADA

President of ECCO Shoes Canada Jordan Searle (left) cuts the ribbon at the company's Yorkdale store opening.

ECCO: THE 2020 PLAN
Danish leather goods brand has big plans for Canada
BY ROBERT PRICE

CURRENTLY, ECCO operates 31 stores in Canada

and 1,200 across the globe. Jordan Searle, President of ECCO Shoes Canada, says the company
is underrepresented in the country, but that it has
a healthy wholesale, retail, and e-commerce business, and that demand for the company's product
among Canadians is growing. It's for those reasons that the company plans to expand its Canadian presence to 45 stores by 2020.
The plan may look aggressive in light of how
much more difficult it has become for retailers
to own and operate brick-and-mortar shops in an
environment increasingly biased towards e-commerce. But, as Searle explains, the brand needs to
get itself in front of customers.
"Right now, we feel that we're underrepresented
and we need to ensure that the brand is represented in key places," he says.
Underrepresented but not unknown. ECCO has
some diehard Canadian fans and a huge presence outside of Canada. Earlier this year, the shoe
manufacturer launched the first ECCO flagship
store in North America at Yorkdale in Toronto.
One city that knows ECCO well is Montreal.
44 |

CANADIAN RETAILER

| THE SUPPLY CHAIN & LOGISTICS ISSUE

The brand has operated a well-trafficked store on
Saint-Catherine Street for years. At present, following a decision by the landlord to renovate the
store's building, ECCO will relocate its Montreal
flagship and update its retail concept. Saint-Catherine's will be the first store to feature what Searle
calls a "halo zone," a special zone within the store
offering exclusive products only available in select ECCO stores across the country. The product
will have a different, premium design that Searle
says will "tell the ECCO story in a slightly different way." The Montreal location will also feature
an ECCO leather goods shop integrated into the
main store. The company experimented with a
similar leather goods shop-in-shop concept in its
Granville store in Vancouver.
Satisfying customer demands

What is it that today's customer wants from the
in-store retail experience?
"That's a million-dollar question and really
every retailer will have that take on it," says Searle.
ECCO's take-one that's inspired the company's
expansion-is value.



Table of Contents for the Digital Edition of Canadian Retailer - The Supply Chain & Logistics Issue

Editor’s Note
Retail Currents
Under the Banner
Retail Logistics—It’s More Than Moving Boxes
Association News
Payments Moving Toward a Mobile Tipping Point?
Diane’s Corner
Embracing the Revolution
Ten Things Retailers Need to Know About APIS
Flowcasting: In-Stock—Whenever, Wherever
Retail and the Robotics Revolution
The Demands on Supply
Better Pick-Up and Delivery Options
Reimagining the Last Mile
On the Road Toward a More Responsible Supply Chain
Growth Reverberated
Advertisers’ Index
Canadian Retailer - The Supply Chain & Logistics Issue - cover1
Canadian Retailer - The Supply Chain & Logistics Issue - cover2
Canadian Retailer - The Supply Chain & Logistics Issue - 3
Canadian Retailer - The Supply Chain & Logistics Issue - Editor’s Note
Canadian Retailer - The Supply Chain & Logistics Issue - 5
Canadian Retailer - The Supply Chain & Logistics Issue - Retail Currents
Canadian Retailer - The Supply Chain & Logistics Issue - 7
Canadian Retailer - The Supply Chain & Logistics Issue - Under the Banner
Canadian Retailer - The Supply Chain & Logistics Issue - Retail Logistics—It’s More Than Moving Boxes
Canadian Retailer - The Supply Chain & Logistics Issue - Association News
Canadian Retailer - The Supply Chain & Logistics Issue - 11
Canadian Retailer - The Supply Chain & Logistics Issue - Payments Moving Toward a Mobile Tipping Point?
Canadian Retailer - The Supply Chain & Logistics Issue - 13
Canadian Retailer - The Supply Chain & Logistics Issue - Diane’s Corner
Canadian Retailer - The Supply Chain & Logistics Issue - 15
Canadian Retailer - The Supply Chain & Logistics Issue - Embracing the Revolution
Canadian Retailer - The Supply Chain & Logistics Issue - 17
Canadian Retailer - The Supply Chain & Logistics Issue - 18
Canadian Retailer - The Supply Chain & Logistics Issue - 19
Canadian Retailer - The Supply Chain & Logistics Issue - Ten Things Retailers Need to Know About APIS
Canadian Retailer - The Supply Chain & Logistics Issue - 21
Canadian Retailer - The Supply Chain & Logistics Issue - 22
Canadian Retailer - The Supply Chain & Logistics Issue - 23
Canadian Retailer - The Supply Chain & Logistics Issue - Flowcasting: In-Stock—Whenever, Wherever
Canadian Retailer - The Supply Chain & Logistics Issue - 25
Canadian Retailer - The Supply Chain & Logistics Issue - 26
Canadian Retailer - The Supply Chain & Logistics Issue - 27
Canadian Retailer - The Supply Chain & Logistics Issue - Retail and the Robotics Revolution
Canadian Retailer - The Supply Chain & Logistics Issue - 29
Canadian Retailer - The Supply Chain & Logistics Issue - 30
Canadian Retailer - The Supply Chain & Logistics Issue - The Demands on Supply
Canadian Retailer - The Supply Chain & Logistics Issue - 32
Canadian Retailer - The Supply Chain & Logistics Issue - 33
Canadian Retailer - The Supply Chain & Logistics Issue - Better Pick-Up and Delivery Options
Canadian Retailer - The Supply Chain & Logistics Issue - 35
Canadian Retailer - The Supply Chain & Logistics Issue - Reimagining the Last Mile
Canadian Retailer - The Supply Chain & Logistics Issue - 37
Canadian Retailer - The Supply Chain & Logistics Issue - 38
Canadian Retailer - The Supply Chain & Logistics Issue - 39
Canadian Retailer - The Supply Chain & Logistics Issue - On the Road Toward a More Responsible Supply Chain
Canadian Retailer - The Supply Chain & Logistics Issue - 41
Canadian Retailer - The Supply Chain & Logistics Issue - 42
Canadian Retailer - The Supply Chain & Logistics Issue - 43
Canadian Retailer - The Supply Chain & Logistics Issue - Growth Reverberated
Canadian Retailer - The Supply Chain & Logistics Issue - 45
Canadian Retailer - The Supply Chain & Logistics Issue - Advertisers’ Index
Canadian Retailer - The Supply Chain & Logistics Issue - cover3
Canadian Retailer - The Supply Chain & Logistics Issue - cover4
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