Synergy - July/August 2013 - 4

author submission guidelines
If	you	are	interested	in	writing	an	article	for	SYNERGY,	submissions	are	requested	as	text	
saved	in	Word	format	and	e-mailed	to	twojtalewicz@namss.org.	You	should	include	a	
one-paragraph	biography	and	an	author	photo	if	available	(300	dpi	or	better	if	submitted	
electronically).	 If	 you	 send	 an	 original	 photo	 print,	 send	 to	Managing	 Editor,	 SYNERGY	
(NAMSS),	300	N.	Wabash	Ave.,	Suite	2000,	Chicago,	IL	60611.	All	articles	are	subject	to	
acceptance	 and	 editing.	 Author’s	 e-mail	 address	 may	 be	 published	 unless	 the	 author	
requests	otherwise	prior	to	publication.	The	ideal	length	of	articles	is	500–750	words	and	
accompanied	by	quality	photographs	(color	or	black/white)	and	hard	copy	backup	of	any	
charts,	graphs,	or	other	supporting	artwork.	All	articles	are	subject	to	publication	at	the	
NAMSS	 Web	 site	 at	 www.namss.org.	 Industry-related	 articles	 normally	 appear	 within	
three	issues	of	receipt.

SYNERGY

NAMSS Board of Directors

2025	M	Street,	NW,	#800,	

2013 NAMSS Leadership

Washington,	DC	20036
Phone:	202/367-1196	

PrEsidEnt

Fax:	202/367-2196	

Melissa	Walters,	MHA,	CPCS,	CPMSM

Online:	www.namss.org

PrEsidEnt-ElECt

Editor
John R Pastrano, BBA,

guidelines for ce article submissions

CPCS, CPMSM

Anyone	 submitting	 an	 article	 published	 in	 SYNERGY	 is	 eligible	 for	 NAMSS	 approved	
credits.	The	article	must	address	an	industry-related	issue	or	topic,	and	must	be	at	least	
1,500	words.	The	author	also	must	include	10	True/False	or	multiple	choice	questions	
and	answers	that	relate	clearly	and	directly	to	the	article’s	content.	Articles	should	be	
sent	to	the	SYNERGY	managing	editor.	Request	for	credits	must	be	made	in	writing	and	
must	accompany	the	article.	Upon	receipt	of	the	article,	it	will	be	determined	whether	
or	 not	 the	 article	 meets	 the	 criteria.	 If	 it	 does,	 it	 will	 be	 forwarded	 to	 the	 editor	 of	
SYNERGY	 for	 eligibility	 confirmation.	 A	 maximum	 of	 three	 credits	 for	 each	 accepted	
article	will	be	granted.	The	editor	will	notify	the	author	of	the	article	in	writing	of	the	
number	 of	 credits	 awarded.	 Credits	 will	 not	 be	 granted	 on	 a	 retroactive	 basis.	 If	 the	
article	does	not	meet	the	criteria	for	awarding	credits,	the	editor	will	notify	the	author	of	
the	article	in	writing.	CE	articles	appear	in	the	order	in	which	they	are	received,	unless	
content	is	deemed	time-sensitive	by	the	editor.

Director,	Medical	Staff	Services	
Centennial	Medical	Center	
12505	Lebanon	Road	
Frisco,	TX	75035	
Phone:	972/963-3078	

John	R.	Pastrano,	CPCS,	CPMSM,	BBA

immEdiAtE	PAst	PrEsidEnt
Constance	E.	Riedel,	BS,	CPMSM,	CPCS

trEAsurEr
Linda	M.	Waldorf,	BS,	CPMSM,	CPCS

sECrEtAry
Bonnie	Gutierrez,	BHA,	CPCS,	CPMSM

dirECtors	At	lArgE

Fax:	972/963-3929	

Christina	Cabral,	MBA,	CPCS,	CPMSM

John.Pastrano@tenethealth.com

Katie	Engel,	MS,	CPMSM

mAnAging	Editor

Nancy	C.	Lian,	CPCS,	CPMSM

Tiffany	A.	Johnson,	CPCS,	CPMSM

Theresa Wojtalewicz

Diane	M.	Meldi,	MBA,	CPCS,	CPMSM
Kimberly	Pakney,	CPMSM,	CPCS

Editorial	Offices	

letters to the editor
Send	 to	 SYNERGY Letters,	 2025	 M	 Street,	 NW,	 #800,	 Washington,	 DC	 20036,	 fax	
202/367-2196	or	e-mail	info@namss.org.	Include	a	return	address	and	daytime	phone	
number.	We	reserve	the	right	to	edit	all	letters.	All	published	letters	become	the	property	
of	SYNERGY.

Deborah	M.	Potter,	CPMSM,	CPCS

330	N.	Wabash	Ave.,	Suite	2000	

Faith	E.	Rhoades,	CPMSM,	MMHC

Chicago,	IL	60611	

Amy	A.	Wade,	BA,	CPMSM,	CPCS

Phone:	312/673-5870	

PubliC	mEmbEr

Fax:	312/245-1094	
E-mail:	twojtalewicz@namss.org

ExECutivE	dirECtor
Lynn	Boyd

advertising information
Advertising	 material	 must	 be	 submitted	 electronically.	 If	 you	 would	 like	 to	
receive	 information	 on	 advertising	 in	 SYNERGY,	 contact	 Kelly	 Miller,	 M.J.	 Mrvica	
Associates,	 Inc.,	 2	 West	 Taunton	 Ave.,	 Berlin,	 NJ	 08009,	 phone	 856/768-9360,	 or	
e-mail	kmiller@mrvica.com.

Paul	A.	Verardi,	Esq.

AdvErtisEr’s	indEx
American	Medical	Association 	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
American	Osteopathic	Information	Association	. . . . . . . . . . . . . . . . . . . . . . . . . 9
Applied	Statistics	&	Management,	Inc.	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .IFC

namss customer service

Board	Certified	Docs/ELSEVIER	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

To	 promote	 the	 highest	 quality	 of	 service	 to	 members,	 patrons,	 and	 general	 public.	
Ensuring	excellence	in	the	fulfillment	of	operations,	programs,	and	services	under	the	
NAMSS	Mission	Statement.

Buchanan	&	Associates	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Standards of Excellence: We	strive	to	be	friendly,	courteous,	and	timely	in	service	to	
members	 and	 others.	 We	 ensure	 timely	 responses	 to	 questions,	 inquiries,	 and	 voice	
messages,	 striving	 for	 a	 24-hour	 response.	 We	 ensure	 timely	 response	 to	 e-mail	
communication,	 striving	 for	 a	 48-hour	 response.	 We	 ensure	 qualified	 responses	 or	
referrals	 to	 individuals	 when	 certification,	 professional,	 or	 technical	 clarification	 is	
necessary	 in	 responding	 to	 questions.	 We	 ensure	 the	 integrity	 and	 confidentiality	 of	
all communications.

Cactus	Software	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CBR	Associates	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
C	Mobley	&	Associates	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Edge-U-Cate	The	Credentialing	School	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Hardenbergh	Group	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
HC	Pro	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Healthline	Systems	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Skyscraper	Left,	29
Intellisoft	 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
.
Morrisey	Associates,	Inc.	. . . . . . . . . . . . . . . . . . . Sponsorship	Page,	Leaderboard
Vistar	Technologies	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Skyscraper	Right

SYNERGY is	published	bimonthly	by	the	National	Association	Medical	Staff	Services.	SYNERGY strives	to	provide	timely,	practical	information	to	help	NAMSS	members	keep	up-to-date	on	the	issues	that	
impact	their	day-to-day	business.	Editorial	coverage	in	SYNERGY addresses	information,	trends,	and	events	of	interest	to	the	entire	medical	services	industry.	Statements	of	fact	and	opinion	are	those	of	the	
author	and	do	not	necessarily	imply	or	reflect	the	opinion	of	NAMSS,	its	board	of	directors,	members,	or	staff.	Comments	regarding	the	editorial	content	of	SYNERGY should	be	directed	to	the	editor.	
Materials	in	this	publication	may	not	be	reprinted	in	any	form	without	written	permission	from	NAMSS.	Send	letters	to	the	editor,	subscription	requests,	and	address	changes	to	SYNERGY,	2025	M	Street,	
NW,	 #800,	 Washington,	 DC	 20036,	 202/367-1196,	 fax	 202/367-2196,	or	online	www.namss.org.	Subscriptions	to	SYNERGY are	a	benefit	of	membership	in	NAMSS;	if	you	would	like	to	receive	
information	on	becoming	a	NAMSS	member,	contact	NAMSS Headquarters,	2025	M	Street,	NW,	#800,	Washington,	DC	20036,	202/367-1196,	fax	202/367-2196,	or	online www.namss.org.	
© 2013 NAMSS • JO 50178

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SYNERGY J uly/A ugust 2013
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Synergy - July/August 2013

Table of Contents for the Digital Edition of Synergy - July/August 2013
