Successful Meetings - July 2009 - (Page 95)

AD INDEX MORE The Authority on Meetings & Incentives ONLINE ADVERTISER PAGE NUMBER For advertiser information, visit SuccessfulMeetings.com ADVERTISER PAGE NUMBER PUBLISHER NEW YORK CITY: NELLA VELDRAN vice president and group publisher, travel group (646) 654-7325; nella.veldran@nielsen.com DIVISIONAL SALES OFFICES NYC/NJ/NEW ENGLAND/BERMUDA/CARIBBEAN: DIANE DIMAGGIO, international advertising director; (646) 654-7332; diane.dimaggio@nielsen.com CALIFORNIA/HAWAII/NEVADA/COLORADO: SHARON FREEARK, regional manager (626) 578-0700; sharon.freeark@nielsen.com MIDWEST/TEXAS/LOUISIANA: PATRICE CARMAN, regional manager (312) 583-5522; patrice.carman@nielsen.com FLORIDA/CRUISE: ARTHUR HYMAN, associate publisher/account manager (561) 736-5374; arthur.hyman@nielsen.com SOUTHWEST/MID-ATLANTIC/OHIO: LARRY MISCHIK, account manager (770) 604-9641; larry.mischik@nielsen.com E-MEDIA Jared Smith, director of online sales (646) 654-7326; jared.smith@nielsen.com INTERNATIONAL Int’l Advertising Director DIANE DIMAGGIO, 770 Broadway, New York, NY 10003. (646) 654-7332. CANADA: CYNDY FLEMING, Publicitas APR, 468 Queen Street, East, Toronto, Ontario, M5A 1T7. (416) 363-1388; cyndy.fleming@publicitas.com. Western Office: ROSALIND GENGE, Publicitas APR, 1281 West Georgia Street 502, Vancouver, BC V6E 3J7. (604) 688-5914; rosalind.genge@publicitas.com. MEXICO & LATIN AMERICA: VERONICA CASTRO, CASS Media, Corina No. 31-B, Col. del Carmen, Coyoacan, Mexico, D.F. 04100. (52) 55 5605-1757; veronicacastro@cassmedia.com. ASIA/PACIFIC: Singapore LAVENDAR TAN, Al Media, 733 Bukit timah Road #03-05, Singapore 269748. (65) 4699321, lavtan@signet.com.sg. Korea MR. JUNG-WON SUH, president, Singesi Media Inc., 4-13 Yoicko-dong, Kandungpo-gu, Seoul 150890. 82 2 3275 5969; sinsegi-2@sinsegimedia.info. Malaysia, Thailand, Philippines Annie Blanchard & Associates, Unit 9A #8 Wack Wack Road Condominium, Wack Wack Road, Greenhills East, Mandaluyong City 1550, Metro Manila Philippines. (632) 6457296; abaltd@skyinet.net. Japan HIROKO KUJIME, Pacific Business Inc., Matsuda Building, 2-4-6 Nihonbashi Kayabacho Chuo-ku, Tokyo 103-0025. 81-3-3661-6138; kujime-pbi@gol.com. Taiwan YE CHANG & PAULA LIU, Epoch Limited, 3F-4 189 Keelung Road, Section 2, Taipei 11054. 88-6-223-779108; epoch.ye@msa.hinet.net; epoch.paula@msa.hinet.net. EUROPE: Spain LUIS ANDRADE, Luis Andrade Publicidad Internacional, Plaza Descubridor Diego de Ordas 1, Madrid 28003. 34-91-441-6266; ladrade@luisandrade.com. Portugal PAULO ANDRADE, Ilimitade Media International, Av. Eng. Duarte Pacheco, Amoreiras Torre 2, Piso 5 Sala 1, Lisbon 1070102. 351-21-385-3598/45; pandrade@ilimitadapub.com. MARKETING SERVICES Patricia Kelly, marketing director, brand media group; (646) 654-5527; patricia.kelly@nielsen.com Catherine Marchese, marketing manager, travel group; (646) 654-5131; catherine.marchese@nielsen.com AUTHORIZATION TO PHOTOCOPY ITEMS FOR INTERNAL OR PERSONAL USE, OR THE INTERNAL PERSONAL USE OF SPECIFIC CLIENTS, IS GRANTED BY SUCCESSFUL MEETINGS FOR LIBRARIES AND OTHER USERS REGISTERED WITH THE COPYRIGHT CLEARANCE CENTER (CCC) TRANSACTIONAL REPORTING SERVICE, PROVIDED THAT THE BASE FEE OF $3 PER COPY IS PAID DIRECTLY TO CCC, 27 CONGRESS ST., SALEM, MA 01970 (0148-4052/87 $3). Arlington CVB. . . . . . . . . . . . . . . . . . 53 www.arlington.org Associated Luxury Hotels, Inc. . . . 32-33 www.alhi.com Atlanta CVB . . . . . . . . . . . . . . . 89, 90 www.ATLANTA.net Belterra Resort & Casino. . . . . . . . 70-73 www.belterracasino.com Borgata, The . . . . . . . . . . . . . . . . 60-61 www.theborgata.com Denver Metro CVB . . . . . . . . . . . . . . 80 www.visitdenver.com/convention Fiesta Americana Grand . . . . . . . . . . . . . . . 9, 64A-64B, 64-65 www.fiestamericanagrand.com Foxwoods Resort Casino . . . . . . . . 62-63 www.foxwoods.com Galveston Island . . . . . . . . . . . . . . . . 56 www.meetgalveston.com Greater Birmingham CVB. . . . . . . . . . . 1 www.inbirmingham.org Hall-Erickson, Inc. The Motivation Show . . . . . . . . . . . . 91 www.motivationshow.com Harrah's/Harvey's Lake Tahoe . . . . 66-67 www.harrahstahoemeetings.com Hyatt Hotels & Resorts . . . . . . . . 10, 11 www.hyatt.com Irving CVB . . . . . . . . . . . . . . . . . . . . 49 www.irvingtexas.com Keystone Resorts . . . . . . . . . . . . . 68-69 www.keystoneconferences.com King and Prince Beach & Golf Resort . 29 www.kingandprince.com L'auberge du Lac . . . . . . . . . . . . . 70-73 www.ldlcasino.com Loews Atlanta Hotel . . . . . . . . . . 34, 35 www.loewshotel.com/more Lumiere Place . . . . . . . . . . . . . . . 70-73 www.lumiereplace.com Marco Beach Ocean Resort . . . . . . . . 74 www.marcoresort.com MGM Grand at Foxwoods . . . . . . . 62-63 www.mgmatfoxwoods.com Montgomery CVB . . . . . . . . . . . . . . . 87 www.meetinmontgomeryal.com Moody Gardens Hotel . . . . . . . . . . . . 55 www.moodygardenshotel.com Myrtle Beach Area CVB . . . . . . . . . . . . 7 www.VisitMyrtleBeach.com Northern Kentucky CVB . . . . . . 16A-16B www.nkycvb.com Omni Hotels & Resorts . . . . . . . . . 50-51 www.omnihotels.com Peabody Orlando, The . . . . . . . . . . . CV2 www.PeabodyHotels.com PGA National Resort & Spa . . . . . 76-77 www.pgaresort.com Providence/Warwick CVB . . . . . . . . . . 13 www.GoProvidence.com Pullman Hotels . . . . . . . . . . . . . . . . . 28 www.pullmanhotels.com Radisson Aruba Resort & Casino . . . . 75 www.Radisson.com/Aruba Renaissance Hotels & Resorts . . . . . . . 3 www.MeetRenaissance.com Rosen Centre Hotel . . . . . . . . . . . . . CV4 www.RosenCentre.com St. Petersburg/Clearwater CVB . . . . . . . 5 www.VisitStPeteClearwater.com Tulalip Resort Casino . . . . . . . . . . 78-79 www.tulalipresort.com Turning Technologies . . . . . . . . . . . . . 12 www.TurningTechnologies.com Vol. 58 NO. 8-SUCCESSFUL MEETINGS (ISSN 0148-4052; USPS 0975-920) IS PUBLISHED MONTHLY EXCEPT SEMIMONTHLY IN MAY BY NIELSEN BUSINESS MEDIA, 770 BROADWAY, NEW YORK, NY 10003. TELEPHONE: 646-654-7381 (EDITORIAL); 646-654-4454 (ADV. SALES); 646-654-7261 (CIRCULATION); COPYRIGHT © 2009 NIELSEN BUSINESS MEDIA, INC. USA. ALL RIGHTS RESERVED. PUBLICATION MAIL AGREEMENT No. 40031729. RETURN UNDELIVERABLE CANADIAN ADDRESSES TO DHL GLOBAL MAIL, 4960-2 WALKER ROAD, WINDSOR, ON N9A 6J3. PRINTED IN THE U.S. A SUBSCRIPTION IN THE U.S. AND ITS POSSESSIONS $75, CANADA $95, FOREIGN AIRMAIL $195. THE SUCCESSFUL MEETINGS SOURCEBOOK IS $35 PLUS $5 POSTAGE AND HANDLING. PERIODICALS POSTAGE PAID AT NEW YORK, NY AND ADDITIONAL MAILING OFFICES. POSTMASTER SEND ADDRESS CHANGES TO SUCCESSFUL MEETINGS, P.O. BOX 1258, SKOKIE, IL 60076-8258. SuccessfulMeetings.com I July 2009 I SM I 95 http://www.SuccessfulMeetings.com http://www.arlington.org http://www.lumiereplace.com http://www.alhi.com http://www.marcoresort.com http://www.ATLANTA.net http://www.mgmatfoxwoods.com http://www.belterracasino.com http://www.meetinmontgomeryal.com http://www.theborgata.com http://www.moodygardenshotel.com http://www.visitdenver.com/convention http://www.VisitMyrtleBeach.com http://www.nkycvb.com http://www.fiestamericanagrand.com http://www.omnihotels.com http://www.foxwoods.com http://www.PeabodyHotels.com http://www.meetgalveston.com http://www.pgaresort.com http://www.inbirmingham.org http://www.GoProvidence.com http://www.motivationshow.com http://www.pullmanhotels.com http://www.harrahstahoemeetings.com http://www.Radisson.com/Aruba http://www.hyatt.com http://www.MeetRenaissance.com http://www.irvingtexas.com http://www.RosenCentre.com http://www.keystoneconferences.com http://www.VisitStPeteClearwater.com http://www.kingandprince.com http://www.tulalipresort.com http://www.ldlcasino.com http://www.TurningTechnologies.com http://www.loewshotel.com/more http://www.SuccessfulMeetings.com

Table of Contents for the Digital Edition of Successful Meetings - July 2009

Successful Meetings - July 2009
Contents
Editor's Letter
News Update
Education
Mouth for Sale
Incentive Insights
Meetings Law
Management Matters
Gurus
Path to Success
Cover Story: ROI Guide
Medical & Pharmaceutical Meetings
Safety & Security
Industry Roundtable
Places + Spaces
Alabama
Georgia & the Carolinas
Hong Kong
Melbourne
Golf Meetings
Planning a golf meeting, 101
Formats, games, prizes, and the awards ceremony
The how, what, why, and win of hole-in-one insurance
How the PGA professional can help your meeting plans
A woman’s view of golf
Opinion: The (new) perception of golf resorts
In closing: Boondoggle is not part of the golf vocabulary
Hawaii
Business Unusual
Q&A with Michael Murray
The Latest and Greatest

Successful Meetings - July 2009