AAHSA Future Age Jan/Feb10 - 27

Three years later she was reelected to the board, this time as a resident member. She’s now been off the board for a year. “As a resident board member, I understood there’s not only governance,” she says, “but also aspects of living here that the other board members didn’t really understand. We did a lot to try to help the board see how their decisions were perceived by residents.” On the flip side, she notes that as a resident board member, she gained an appreciation for what drives board decisions. “I got a better understanding,” she says, “of what is best for our community, and why.” Indeed, boards and residents both stand to gain from having residents on boards, says Matthew Neeley, president and CEO of Hillcrest, a CCRC in La Verne, Calif. “The board members are reminded at every meeting who they’re here to serve,” he notes. As for the resident board members, “I’ve found they love being involved in the bigger picture,” Neeley says. “They’re part of decisions that will affect the well-being and longevity of this organization. That’s part of the legacy they’re leaving for coming generations.”
Dianne Molvig is a writer who lives in Madison, Wis.

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Resources
PHS Senior Living, Princeton, N.J. Contact: Gary Puma, CEO, gpuma@phsnet.org or (609) 987-3976. John Knox Village of Florida, Pompano Beach, Fla. Contact: Robert Scharmann, executive director, rscharmann@jkvfl.com or (954) 783-4020. Emerald Heights, Redmond, Wash. Contact: Lisa Hardy, CEO, lisah@emeraldheights.com or (425) 556-8165. ACTS Retirement-Life Communities, West Point, Pa. Contact: Marvin Mashner, president/CEO, marvin@actslife.org or (215) 661-8330. Plymouth Harbor on Sarasota Bay, Sarasota, Fla. Contact: Harry Hobson, president/CEO, harryh@pharbor.org or (941) 361-7514. Mt. Carmel Gardens, Inc., Jacksonville, Fla. Contact: Linda Rubens, executive director, bobbyr1@comcast.net or (904) 733-6696. Hillcrest, La Verne, Calif. Contact: Matthew Neeley, president and CEO, mneeley@livingathillcrest.org or (909) 392-4321. National Continuing Care Residents Association (NaCCRA), Lakeland, Fla. Contact: Charles Paulk, executive director, cpaulk6@tampabay.rr.com or 863-816-2065. Ziegler Capital Markets, Columbia, Md. Contact: Jeffrey Girardi, research specialist, Senior Living Finance Group, jgirardi@ziegler.com or (410) 884-8311.

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futureAge | January/February 2010

AAHSA Future Age Jan/Feb10

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