The Modern Leadership Issue - 27

From frontline leader to seasoned executive, the effectiveness of every modern leader
depends on their ability to take action on these three tenets. Embracing development,
creating meaning, and overcoming obstacles are crucial for leading yourself, others,
and the organization to thrive in a dynamic environment.
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REFRAME OBSTACLES
Have you ever seen a leader put pressure or strain on a situation? A challenging
situation arises with obstacles that need to be addressed, and the leader stokes
fires through their communication. Rather than seeking to understand and improve,
they can come off as accusatory and blaming. Frankly, it isn't very productive and
can even cause drama.
To diffuse tension and stress, leaders must reframe the obstacle ahead as a challenge
that can be overcome. When faced with obstacles, effective modern leaders engage
others in meaningful conversations and interactions. To help them reframe the
challenge, they focus on three things:
* Asking the right questions
* Actively listening to others
* Respectfully challenging ideas to draw out better thinking
Facilitating quality conversations involves more than strong communication skills. Being
curious, empathetic, and growth-oriented also serves the leader well when reframing
obstacles. They will also need to understand business financials so that they can make
strategic decisions and form valuable partnerships. If leaders know how to juggle
working in a hands-on manner versus stepping back to think big picture, they'll be able
to transform obstacles facing their team into development opportunities.
Consider: Some leaders struggle to hold meaningful conversations that reframe
obstacles as challenges. And changing mindsets and behavior is hard work;
memorizing a checklist of policies won't adequately equip leaders to have better
conversations. What guiding principles or behaviors guide your day-to-day conversations
and interactions? What needs, if they were met, would support you or your team in
embracing obstacles? (For more insights on responding to obstacles, go to page 22.)
PERFORMANCE MATTERS / PG 27

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The Modern Leadership Issue

Table of Contents for the Digital Edition of The Modern Leadership Issue