Performance Matters - Digital Experiences - 14

CLIENT SPOTLIGHT:
A SPOTLIGHT ON P&G'S " PANDEMIC PIVOT " IN HOW THEIR INNOVATION LEADERS LEARN, GROW, AND DEVELOP.
by Anna Oskorus and Lisa Jashari
In the spring of 2020, learning and development groups at P&G were at a
crossroads. Many critical learning experiences had been traditionally delivered as
in-person, instructor-led events emphasizing group discussion and networking. The
COVID-19 pandemic prevented these sessions from happening in their current format,
and learning leaders debated whether to wait it out or explore other approaches.
The most critical need for R&D University (RDU) was to deliver two Colleges: a
cornerstone program for new R&D leaders, and an orientation program for early
career hires. Before COVID-19, these programs typically were delivered several times
about the authors
Anna Oskorus is a Principal at TiER1 who loves helping
people learn. Through the solutions she designs, Anna
helps people do their best work with the knowledge and
skills to live more fulfilling lives. Her expertise includes
learning strategy, instructional design, education, program
management, and global leadership development at P&G
and other Fortune 500 organizations.
Lisa Jashari is R&D Director, Learning and Development, at
Procter & Gamble. In her role as dean of R&D University (RDU),
Lisa leads learning and development at P&G for all Research &
Development employees. Lisa's broad set of experiences
include research & development, technical sales, L&D, strategic
innovation, and executive coaching-the common thread is
Lisa's passion for people development.
a year. With travel postponed indefinitely, there was a growing generation of hundreds
of new hires and emerging leaders who were at risk of not being fully prepared and
connected. RDU quickly needed a virtual solution, but the mandate was clear: the
quality of the learner experience and outcomes could not be compromised.
Teams from P&G and TiER1 came together to rapidly design, build, and deliver a new
digital learning experience for RDU that would provide virtual attendees a blended
version of a College with live virtual facilitation, a toolkit of self-guided activities, and
planned small-group discussions-in a nutshell, " virtualization. "

https://www.linkedin.com/in/lisa-jashari-805b20a/ https://www.linkedin.com/in/annaoskorus/

Performance Matters - Digital Experiences

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