Performance Matters - Digital Experiences - 16

Hello, world!
UX AND
CHANGE:
THE PERFECT
PARTNERSHIP
User experience (UX)
design is crucial for
making change happen
at any organization.
by Molly Winter
Custom-crafted digital experiences. Interactive portals. Self-paced
learning. Mobile apps. Augmented reality. When it comes to tools
for rolling out global transformations, I've seen the gamut. Yet one
trend is clear: organizations are prioritizing employee experiences
that blend in-person, virtual, and digital modalities.
As existing and emerging digital solutions shape the modern
employee experience, user experience (UX) design is integral to
performance solutions and presents new opportunities for change
leaders to influence adoption.
Designing experiences
that influence behavior
The potential for behavior change extends to digital experiences,
with organizations defining their digital aspirations and seeking to
develop a more adaptable and agile workforce. Our approach to
designing experiences at TiER1 is both holistic and human
centered. We look at the breadth of " performance science " (which
includes psychology, behavioral economics, design thinking, and
more) to consider all performance factors, from environments to
mindsets, that influence behaviors.
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I've worked closely with UX strategists and designers to balance
the needs of users with organizational goals in the design process
of new or reimagined digital experiences. Through these
collaborations between UX and change, I've realized these
partnerships are so productive because we share similar goals:
aligning on a vision; understanding the audience; journey
mapping; measuring engagement. All contribute to activating a
change strategy AND making digital experiences more impactful.

Performance Matters - Digital Experiences

Table of Contents for the Digital Edition of Performance Matters - Digital Experiences

Performance Matters - Digital Experiences
Who Owns the Digital Employee Experience?
Assessing the Digital Employee Experience
Accessibility & Inclusion for the Digital Workforce
Virtualizing Innovation Learning
UX & Change: The Perfect Partnership
Assessing Readiness for Digital Transformation
Navigating the Debate for Events
Finding Your Focus in a Digital World
The Flow of Work
The Science of Deep Work, Online
Performance Matters - Digital Experiences - Performance Matters - Digital Experiences
Performance Matters - Digital Experiences - 2
Performance Matters - Digital Experiences - 3
Performance Matters - Digital Experiences - Who Owns the Digital Employee Experience?
Performance Matters - Digital Experiences - 5
Performance Matters - Digital Experiences - 6
Performance Matters - Digital Experiences - 7
Performance Matters - Digital Experiences - Assessing the Digital Employee Experience
Performance Matters - Digital Experiences - 9
Performance Matters - Digital Experiences - 10
Performance Matters - Digital Experiences - Accessibility & Inclusion for the Digital Workforce
Performance Matters - Digital Experiences - 12
Performance Matters - Digital Experiences - Page 13
Performance Matters - Digital Experiences - Virtualizing Innovation Learning
Performance Matters - Digital Experiences - 15
Performance Matters - Digital Experiences - UX & Change: The Perfect Partnership
Performance Matters - Digital Experiences - 17
Performance Matters - Digital Experiences - Assessing Readiness for Digital Transformation
Performance Matters - Digital Experiences - 19
Performance Matters - Digital Experiences - 20
Performance Matters - Digital Experiences - Navigating the Debate for Events
Performance Matters - Digital Experiences - 22
Performance Matters - Digital Experiences - 23
Performance Matters - Digital Experiences - Finding Your Focus in a Digital World
Performance Matters - Digital Experiences - 25
Performance Matters - Digital Experiences - The Flow of Work
Performance Matters - Digital Experiences - 27
Performance Matters - Digital Experiences - 28
Performance Matters - Digital Experiences - The Science of Deep Work, Online
Performance Matters - Digital Experiences - 30
Performance Matters - Digital Experiences - 31
Performance Matters - Digital Experiences - 32
https://www.nxtbook.com/TiER1_Performance/PerformanceMatters/data-and-measurement
https://www.nxtbook.com/TiER1_Performance/PerformanceMatters/modern-leadership
https://www.nxtbook.com/TiER1_Performance/PerformanceMatters/performance-matters-learning-and-performance
https://www.nxtbook.com/TiER1_Performance/PerformanceMatters/performance-matters-healthy-cultures
https://www.nxtbook.com/TiER1_Performance/PerformanceMatters/performance-matters-digital-experiences
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