Performance Matters - Digital Experiences - 4
Who Owns the Digital
Employee Experience?
by Laura Hoppa & Ryan Meyer
The digital experience is the
employee experience.
Employees today are users of digital tools. For many
workers, the digital realm is the primary context in which
we experience our organization, our teams, our work, and
our customers.
Yet despite good intentions, the digital experience for many
employees is fractured, confusing, and inefficient. That's
usually because, no matter where someone sits within an
organization, the systems that deliver those experiences
are led by a variety of stakeholders across HR, IT, and the
business-each with their own priorities.
about the authors
Laura Hoppa is a
Principal at TiER1.
She's known for
activating strategies
that truly move
organizations
forward. With
decades of communications and
marketing experience, Laura has helped
design moments that are meaningful,
important, insightful, celebratory,
surprising, fun, and results driven.
https://tier1performance.com/author/l-hoppa/
Performance Matters - Digital Experiences
Table of Contents for the Digital Edition of Performance Matters - Digital Experiences
Performance Matters - Digital Experiences
Who Owns the Digital Employee Experience?
Assessing the Digital Employee Experience
Accessibility & Inclusion for the Digital Workforce
Virtualizing Innovation Learning
UX & Change: The Perfect Partnership
Assessing Readiness for Digital Transformation
Navigating the Debate for Events
Finding Your Focus in a Digital World
The Flow of Work
The Science of Deep Work, Online
Performance Matters - Digital Experiences - Performance Matters - Digital Experiences
Performance Matters - Digital Experiences - 2
Performance Matters - Digital Experiences - 3
Performance Matters - Digital Experiences - Who Owns the Digital Employee Experience?
Performance Matters - Digital Experiences - 5
Performance Matters - Digital Experiences - 6
Performance Matters - Digital Experiences - 7
Performance Matters - Digital Experiences - Assessing the Digital Employee Experience
Performance Matters - Digital Experiences - 9
Performance Matters - Digital Experiences - 10
Performance Matters - Digital Experiences - Accessibility & Inclusion for the Digital Workforce
Performance Matters - Digital Experiences - 12
Performance Matters - Digital Experiences - Page 13
Performance Matters - Digital Experiences - Virtualizing Innovation Learning
Performance Matters - Digital Experiences - 15
Performance Matters - Digital Experiences - UX & Change: The Perfect Partnership
Performance Matters - Digital Experiences - 17
Performance Matters - Digital Experiences - Assessing Readiness for Digital Transformation
Performance Matters - Digital Experiences - 19
Performance Matters - Digital Experiences - 20
Performance Matters - Digital Experiences - Navigating the Debate for Events
Performance Matters - Digital Experiences - 22
Performance Matters - Digital Experiences - 23
Performance Matters - Digital Experiences - Finding Your Focus in a Digital World
Performance Matters - Digital Experiences - 25
Performance Matters - Digital Experiences - The Flow of Work
Performance Matters - Digital Experiences - 27
Performance Matters - Digital Experiences - 28
Performance Matters - Digital Experiences - The Science of Deep Work, Online
Performance Matters - Digital Experiences - 30
Performance Matters - Digital Experiences - 31
Performance Matters - Digital Experiences - 32
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