Performance Matters - The Healthy, High-Performing Cultures Issue - 7

PERFORMANCE MATTERS / PG 7
Optimizing organizational health
through effective diagnosis
So, how do we stay attuned to the six needs, recognize when there's an imbalance,
and take steps to create better balance?
Organizational health is constantly evolving, which requires leaders to develop a
habit of regular introspection and assessment. Just as individual self-awareness is
essential for continued personal development, organizational self-awareness serves
a similar purpose. It helps drive alignment among leadership of the organization's
current state, including where it is strong and where it needs intentional focus.
Sometimes leaders have an intuitive sense and can pick up on indicators
suggesting certain needs aren't being met sufficiently. Yet organizations are
complex systems where people, processes, and technology intermingle in
sometimes surprising or unintended ways. It's difficult to identify everything
through intuition alone. What may appear to be a problem on the surface could
be the symptom of a different underlying issue.
Effective diagnosis through assessment can help leaders avoid getting fixated on the
symptoms and instead pinpoint the " right " underlying ailments to treat. Assessment
also enables leaders to identify key strengths and bright spots that can support even
greater organizational health and success. Through assessment, leaders are better
positioned to develop effective, responsive solutions as well as identify impacts to
organizational health based on actions taken or interventions made. Whether you
use interviews, surveys, observation, material review, data mining-or ideally, some
combination of these methods-what's important is to surface insights for growth
from diverse perspectives across levels and roles within the organization.
The journey of becoming
healthy and high performing
For many leaders, optimizing their organization's health and performance
is top of mind. By assessing the six core needs at the heart of healthy,
high-performing organizations, it's possible to identify where the organization
is strong as well as diagnose opportunities to bring the organization into
better balance and health. When we make assessment a habit, we can
confidently determine the most appropriate interventions to improve
organizational health and achieve optimal performance.
about the author
Anna Grome is a Principal Organizational Psychologist
and Principal Consultant at TiER1. With deep experience
helping organizations solve tough problems related to
work performance, Anna has helped design and
evaluate solutions that include change management
strategies, training, performance support, competency
modeling, and improved interfaces, workspaces, and
work processes.
https://tier1performance.com/author/a-grome/
Performance Matters - The Healthy, High-Performing Cultures Issue

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