Cablefax The Magazine - December 2010 - 14

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QUOTH THE RAVEN...
Abbe Raven
Title: Pres/CEO, AETN
Years in Cable: 28 -I started as a child.
Education: BA, U of Buffalo; MA, Hunter College
I Watch TV Mostly: TiVo/Recorded
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CUSTOMER CARETAKER
Pat Esser
Title: President, Cox Communications (2nd from left)
Years in Cable: 30
Education: BA, MA, Communications Media, U of
Northern Iowa
I Watch TV Mostly: All of the above, but there is no
substitute for relaxing on the couch with the big screen.
Why Him? With Cox a private company, the softspoken
Esser doesn't always receive the accolades
he deserves. He's helped Cox become an industry
leader in the small-to-medium business space, with
Cox Business set to hit the $1bln revenue mark in
'10. And the name Cox continues to be synonymous
with customer care. It's the only telecom and
entertainment company to receive top honors from
J.D. Power in video, phone and high-speed Internet
satisfaction studies.
Grand Tam'er: Esser received the Grand TAM in '10,
the highest individual honor CTAM bestows. CTAM
chief Char Beales says Esser consistently finds a
way to carve out time to give back to the industry,
including through the CTAM U curriculum.
Year Ahead: ? We're awaiting wide deployment
of Cox's much anticipated (and delayed) wireless
product. With it finally bowing in Nov, time will tell if
Esser is viewed as a wireless wizard or not.
On His iPad: All my iTunes music (including personal
re-mixes by Marc Juris), about 15 apps (one
of which is a cool beta of a Cox Mobile Connections
app), movies (Pirates of the Caribbean & Sherlock
Holmes) and 700 pics of friends and family. Also,
about 250 emails.
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cablefaxmag.com
Why Her? When the Lifetime Networks merged into AETN
in late August '09, former teacher Raven began overseeing
one of the biggest portfolios in cable: 10 networks in
150 countries reaching 300mln homes with revenue estimated
by SNL Kagan at $3.5bln. One of the few female
CEOs in cable programming, Raven is the only woman
who sits on the Executive Committee of the Board of
Directors of NCTA and was inducted into Cable's Hall of
Fame this year.
Self-Awareness: Besides her business prowess and her Top
10 rank on our list, we admire Raven's humility, intelligence
and sense of self. " I'm extremely proud that I'm a CEO who
doesn't play golf, " she mused at WICT earlier this year.
Global Expansion: In '10, Raven closed a deal putting History
and Bio in India and China.
Year Ahead: Strong, but questions about Lifetime.
On Your iPad: NYT & NYT Crossword Puzzle, WSJ New York,
Kindle, ABC News, weather, People, Twitter, Google Maps.
A Non-Cable Co that Knows How to Run/Market its Business:
Apple
When It Comes to Media Issues, the New Congress
Should: Stay out of the media business.
My Goal on Foursquare is to be the Mayor of: NYC
Most Creative Part of My Job: Working with my team to
craft a vision for the future.
Favorite Non-AETN Show: Brothers and Sisters
Best Business Advice: Details do matter.
Most Underrated Drink: Lemonade
Favorite City for Business: Chicago
December 2010
CableFAX: The Magazine
http://www.cablefaxmag.com
Cablefax The Magazine - December 2010

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