page 22 IN THIS ISSUE 4 Editor's Note - The Cable Zoo Reigns 6 Top Operators - Getting Personal 18 Top Indies - Cable's #1 This Year... SANTA IN JULY?: Yeah, that's how we roll here at CableFAX. We're always in the mood for presents, and this shot depicting just a little bit of Chesnee's community service activity in South Carolina was just too cute to ignore. I mean, look at these kids. And Santa's cheeks are even rosy! July or not, we're in the spirit now. 8 Tech Leadership - Comcast's Tony Werner has fostered an innovation culture. 16 A Life in the Trenches - We salute Carol Hevey's incredible run at Time Warner Cable. On the cover: With multiple screens changing what it is to watch " TV " , we salute the content zookeepers in all their multiplatform glory. 28 A Frank Discussion - Mediacom's Doug Frank has made Iowa his home and customers very happy. CableFAX: The Magazine July 2013 cablefaxmag.com 3http://www.cablefaxmag.com