Cablefax The Magazine - July 2016 - 10

2016 Top Ops Awards
MSO LIFETIME ACHIEVEMENT
Nomi Bergman
Nomi Bergman is a leader whose rational
optimism, integrity, passion and
kindness have guided her to the top
of one of the leading cable companies
in the country. As president of Bright
House Networks, which she helped
launch in 2003, it's clear she's operations
through and through. But she
didn't think she'd go into the family
cable business. In fact, she initially
tried to avoid it, hoping to launch her
career on her own.
Her fi rst job out of college was for Arthur Andersen's consulting business,
now Accenture, doing programming and systems development.
But a stubborn cousin, Mark Newhouse, eventually convinced her
to consult for Advance Publications' Systems Group. And then, her
father gave the group a bunch of cable work. " The other consultants
were longtime newspaper experts, so they gave the cable work to
me. So before I knew it I was working in cable! " And by the time she
successfully pulled together a cross-functional team to unify the billing
systems of Newhouse's three cable companies? Forgetaboutit.
She was hooked.
It all comes back to her love of operations. " It's about making
everything work altogether. And, in cable operations, we have the
good fortune of working with a diverse cross section of employees, "
she says. Another favorite career moment was her tenure at
Time Warner Cable as VP and GM of High Speed Data Services in
Charlotte, NC, where she launched Road Runner broadband. " It was
the beginning days of launching high-speed data, so you were given
really a license to build a whole end-to-end business, " from hiring
all personnel, to creating the division's fi rst website to building a
content strategy from the ground up. " It's rare that you get to start
with a blank slate. Those were great times with wonderful learnings. "
Moreover, there was a healthy dose of camaraderie between
the other Road Runner market GMs. " There were many times we
had late night phone calls, to seek help with solving a problem, etc.
They all helped me so much. "
When asked to name her mentors throughout the years, true to
form, Bergman defers to those she's worked with. In particular, she's
10
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