Cablefax The Magazine - July 2016 - 12
2016 Top Ops Awards
proud of the " commitment culture " that distinguished Bright House.
" We were committed to our employees, and I like to think we set
an environment in which it was comfortable to take risk, make a
suggestion or decision to improve our approach. Our team felt empowered
to take great care of our customers, and each other. " The
numerous accolades Bright House collected for customer service
awards are ample proof.
Another shining example of what they were able to accomplish was
the company's " Hello Friend " branding, Bergman says. " I think it's
very gutsy of a cable company to boldly say in the marketplace that
we aspire to view our customers as our friends. That's a very risky
thing to do, and I think we were only able to pull it off because we
had such an amazing team that really each had each other's back. "
Part of Bergman's success stems from her adaptability-not only in
terms of her ability to navigate new technologies, but also in her talent
for listening attentively to her colleagues, employees and, quite
frankly, any person she encounters who might offer a bit of advice
along the way. And then there's the work she's done for women in
technology. " Leader. Mentor. Role model. These are just a few of the
attributes that come to mind when I think of Nomi Bergman, " says
WICT President & CEO, CAE, Maria Brennan. " As one of the cable's
most accomplished and respected professionals, Nomi has used her
infl uence to advance the industry-and in particular women-making
signifi cant contributions to building a stronger pipeline of leaders. "
For instance, she was a catalyst and founding executive/advisor
to both WICT programs " Tech it Out Initiative " and the " Women's
Tech-Connect Mentoring Program. "
A lifelong learner, Bergman will undoubtedly continue her quest for
personal and professional growth. So what's next, post Bright House
acquisition? She'll work for parent company Advance, continuing to
help them grow its business and investments in areas like big data.
But we wonder if Bergman will be able to stay away from operating
for long. Somebody might snatch her up.
FAST FACTS
uBergman was named WICT's Woman of the Year in
2011, the Women in Technology award winner in 2004
and was a member of the inaugural class of WICT's
Betsy Magness Leadership Institute in 1994.
uShe is an avid skier.
uBergman serves on several boards, including for The
Cable Center and Canoe Ventures.
COGNIZANT
APPLAUDS
THIS YEAR'S
TOP OPS
AWARDS WINNERS
Cognizant celebrates each of this year's Top Ops
awards winners for their outstanding achievements
and leadership.
Special recognition to Nomi Bergman from Bright
House on her MSO Lifetime Achievement Award.
Congratulations on this well-deserved honor.
12
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July 2016
Cablefax: The Magazine
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Cablefax The Magazine - July 2016
Table of Contents for the Digital Edition of Cablefax The Magazine - July 2016
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