Cablefax The Magazine - September 2012 - 37

The regionals
Marty
Robinson
Regional VP, Technical
Operations
Comcast California
Region
Robinson has a singular
focus at Comcast:
Taking better care
of customers while
improving operational
metrics. To achieve
that goal, he focuses
on increasing " on
times, " lowering
" repeat visits " and
taking care of technicians'
needs. In a
tough economy, it's
important to never
stop fighting for " what
you want, and don't
get down on yourself, "
he says. " Be different.
Don't rely solely
on applying online for
positions. Network,
where possible, and
when given the opportunity,
distinguish
yourself from others. "
focuses on driving
Time Warner Cable's
business services,
and has been doing
that since he joined
the company in
2006 as sales director
of the business
services enterprise
division. The sales
guru was promoted
to sales VP in 2009
to restructure sales
channels in Southern
California. He's
responsible for new
customer acquisition,
revenue growth
and strategic planning
for data, voice
and broadband services
for enterprise
customers.
" Don't wait on your
dream; get a job. "
Jacqueline
Vines
SVP/GM
Paul Robinson
Regional VP,
Business Operations
Midwest Market
Veteran telecom
executive Robinson
CableFAX: The Magazine
Steve Thomas
Area VP, City of
Chicago Greater Region,
Comcast
Thomas oversees
the largest city
where Comcast is
the incumbent operator,
and says the
skill that helps him
most in his career is
" the ability to see the
world through someone
else's eyes; or
to walk a minute in
their shoes. " If you
can do that, " you as
a leader, will never
lose your team, or
your way, " he says.
His advice for recent
college graduates?
Cox Louisiana
Vines is accountable
for the development,
growth and profitability
of a business unit
with 1,700 employees
and 500K customers
in 17 parishes,
including the metro
areas of Baton Rouge,
Lafayette and New
Orleans. Prior to joining
Cox, Vines served
Time Warner Cable in
Wisconsin as director
of human resources.
She began her professional
telecom career
with Time Warner
Cable in Dublin, OH,
where she held a succession
of roles in increasing
responsibility.
She currently serves
on Cox's national
Diversity Council.
plate includes
Comcast's government
and regulatory
affairs, as well as
community strategy.
She relies regularly
on her ability to
actively listen and to
communicate clearly
and effectively,
both verbally and
in writing. " In every
position I have held,
the ability to truly
understand the position
of others that
I work and interact
with, and to clearly
express my thoughts
or the position of the
company has been
key, " she says.
the customer base.
" Better understanding
diversity will assist
in understanding
customer behavior
and perspective, " he
says.
Vineet Wadhwa
VP, Finance,
Donna Rattley
Washington
VP, Government and
Regulatory Affairs
Comcast Cable
Washington's full
September 2012
Mid-Ohio Division
Time Warner Cable
Staying true to yourself
is the most important
career skill,
says Wadhwa. In a
constantly changing
environment,
it's " your character
and reputation that
separates you from
others, " he says. As
a minority executive,
the need to network
has become a high
priority on Wadhwa's
list. He believes
diversity is important
to cable's bottom
line because it's a
representation of
Steve White
President,
West Region
Comcast Cable
White's broad
background includes
30-plus years of
experience in sales,
marketing, operations
and general
management in the
beverage, health and
beauty-care, household
products and
healthcare industries.
Currently he
leads nearly 28K employees
and serves
more than seven
million customers,
driving annual
revenue of nearly
$12 million. His take
on diversity? " The
companies with the
most diverse
thoughts, ideas and
solutions will be the
companies that
succeed long term, "
he says.
cablefaxmag.com
37
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