orm_november-2023 - 4

Editorial
* Adoption of LEAN practices to enhance operational efficiencies
*
Focusing on patient safety first-and always;
leaders
should always be considering patient safety (new leaders
may need help instilling this lesson within them)
* Debriefing regularly after delivery of care, leading to fewer
instances of disruptive behavior, better staff well-being,
safety, and employee satisfaction
* " The biggest driver of errors in healthcare is the human
factor, " said Lori Terry, MSN, RN, CNOR, CSSM, AVP of
surgical services, LifePoint Health; improvement happens
when everyone in the team is empowered and led in a
culture of safety
* Taking time to personalize the experience for patients.
Key theme: Profitability
Perioperative leaders must be fluent in finance. In the session,
" Profitability in the OR-Benchmark Your OR's Performance, "
Jessica Gruendler, DNP, senior director of nursing,
perioperative services, at Dignity Health, challenged attendees
to abandon the concept of quality versus cost. " The key
to your success is the ability to not only understand [how
reimbursement is generated], but to present it in a way that
helps drive your governance committee to make good decisions, "
she said.
Education presented in the breakout sessions addressed a
diverse set of topics and drove thoughtful discussion.
ployees. Regular assessment drives a stronger focus
on well-being and self-investment.
* " When you ask your staff or anyone how they are
doing, stop and listen to what they say, " said the presenters.
*
Leverage tools like artificial intelligence (AI) that can
offer benefits such as alleviating administrative task
burden.
Key theme: Process improvement
A crucial aspect of effective leadership is to inspire continuous
improvement among the teams. Continuous improvement
can be achieved in many ways, as was presented in the
sessions, " Establishing an Environment of Continuous Improvement "
and " Empowering Your Team to Ensure Patient
Safety " :
4
OR Manager | Nov/Dec 2023
Harvey Castro, MD, MBA, closed the
conference with the keynote, " Revolutionizing
Healthcare with Artificial Intelligence-Reducing
Administrative Burden
and Improving Staff Satisfaction. "
www.ormanager.com
This next takeaway from the workshop, " Key Budgeting
Components for Success, " took perioperative business leaders
by surprise: Being over or under budget is not the worst
thing. " The worst thing is to be over or under budget and not
know why, " said Pamela Hunt, BS, MSN, RN, NEA-BC, FAAN,
consultant and associate faculty at Indiana University. " When
we know what's happening in our departments, what changes
or conflicts are coming down the pipe, we can
educate our financing departments. "
Key theme: AI innovation
" We need leaders who understand healthcare
[in the AI space], " said Harvey Castro,
MD, MBA, in the closing keynote,
" Revolutionizing Healthcare with AI-
Reducing Administrative Burden and
Improving Staff Satisfaction, " as he
guided the audience through the potential
of AI being tapped for the healthcare
http://www.ormanager.com
orm_november-2023

Table of Contents for the Digital Edition of orm_november-2023
