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Measuring the Leadership Effectiveness of Resident Assistants
four subscales had excellent Cronbach's alpha reliability scores: structural leadership
scale (5 items; α = .93), human resource leadership scale (5 items; α = .94), political
leadership scale (5 items; α = .94), and symbolic leadership scale (5 items; α = .95).
Table 2 displays the final valid and reliable instrument.
Additional Multiple Regression Analysis
In addition to the 40 conceptual framework-related items and standard demographic
questions, one additional Likert-type survey item measured the self-rating of participation
in programs and activities in the residence hall (I often participate in programs/
activities sponsored by my residence hall). We conducted a multiple regression with the
TABLE 2
Items of Four Scales Following Analysis
Frame
Cronbach's
alpha
# of Items
Item 1
Structural
.93
5
My RA is good at
communicating
hall policies.
Item 2
My RA responds
well to crisis
situations.
5
My RA interacts
with me regularly.
Human resource
.94
Political
.94
Symbolic
.95
5
My RA helps me
achieve my goals.
5
My RA models
what it means to
be a well-rounded
student.
My RA respects
me.
My RA
communicates a
vision for this hall
community.
Item 3
My RA responds
to me in a timely
manner.
Item 4
My RA seems
organized.
My RA
communicates
that I matter.
My RA has gotten
to know me.
My RA respects
other people.
My RA helps me
feel like a part
of the larger hall
community.
My RA is
present.
My RA is
enthusiastic about
their job.
Item 5
My RA is consistent
in enforcing rules.
My RA expresses
care for me.
My RA is someone
I can confide in.
My RA makes me
feel like I belong in
this residence hall.
My RA makes me
feel like I belong at
this institution.
Volume 51, No. 1 * 2024 47

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