Nutrition & Foodservice Edge Magazine - March/April 2024 - 23

CE QUESTIONS | MANAGEMENT CONNECTION
CONTINUING
COMPETENCE
II
This Level II PERSONNEL MANAGEMENT AND COMMUNICATIONS article
assumes that the reader has a thorough knowledge of the topic. The desired
outcome is to facilitate application of knowledge into practice by drawing
connections among ideas and using information in new situations.
CBDM
where education advances performance
continuing competence
Reading Top Tips for Attracting and Managing Gen Z Employees and successfully completing these questions online in
the ANFP Marketplace has been approved for 1 hour of continuing education for CDM, CFPPs. To earn 1 CE hour, visit
www.ANFPonline.org/market and select Edge CE Articles within the Publications section. Purchase the article and
complete the quiz.
1. Which of the following is true regarding patterns
of shared characteristics among Gen Z? (Keeping in
mind these are generalizations across groups and not
individual characteristics).
A. Gen Z doesn't care about economic stability
B. Gen Z is not concerned with diversity or equality
compared to past generations
C. Gen Z is used to quick solutions to problems
2. Which of the following is false regarding Gen Z's work
experience?
A. There are fewer young adults working at a
particular age compared to past generations
B. Gen Z is likely to leave a job sooner than older
generations
C. Of Gen Z teens that had a job, very few were in any
type of food service or hospitality
3. Among recent graduates, what percent report that
salary is the most important part of any job?
A. 62 percent
B. 36 percent
C. 13 percent
4. Which of the following changes to your recruitment
process would not encourage more applications from
Gen Z candidates?
A. Require applicants to stop by in person to get an
application
B. Make applications mobile-friendly, so they can be
completed on a phone
C. Advertise positions through word of mouth, online
job postings, and social media
5. Research from Glassdoor found that cutting online
application time led to what changes?
A. Decreased mobile and desktop applications
submitted
B. Increased mobile and desktop applications
submitted
C. Decreased mobile applications and increased
desktop applications submitted
6. According to patterns in generational cohorts, which of
the following is most likely to be a strength among Gen
Z? (Keeping in mind these are generalizations across
groups and not individual characteristics).
A. Culinary skills
B. Organizational loyalty
C. Digital technology skills
7. What is imposter syndrome in the context of this
article?
A. An employee pretends to have a different job in your
organization
B. An employee does not feel confident or does not feel
like they belong in their role
C. A leader takes on a dictator-like approach to
management
8. According to a survey from the National Restaurant
Association Educational Foundation, what percentage
of Gen Z employees believe mentorship helps build
skills and confidence?
A. 60 percent
B. 40 percent
C. 20 percent
1 HR
CE
CBDM APPROVED
MAKE YOUR CE HOURS AUD IT PROOF
ATTENTION CDM, CFPPs! Purchase your online CE products in the ANFP Marketplace and your completed CE
hours will be automatically reported in your continuing education record. This includes all ANFP online courses,
archived webinars, and online CE articles.
NUTRITION & FOODSERVICE EDGE | MARCH-APRIL 2024 23

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Nutrition & Foodservice Edge Magazine - March/April 2024

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