Efficient Plant June 2023 - 10

feature | pilot plant strategies
deployment serves as a lesson for any company
with similar growth goals. Identifying
employee pain points and developing a
clear vision of where you want to be is
an organized way to stay on track with
improvements as the initial excitement
of implementation fades.
PROVIDE TRAINING
In addition to laying out objectives, it
is equally critical to provide comprehensive
CMMS training for end users, and
to create a cross-functional implementation
team. With eff ective CMMS training,
users learn to perform functions correctly,
eliminating time-consuming trial and error
and saving time spent in the system to allow
completion of other tasks.
Th e most successful implementations are
also championed by an employee who owns
the project. Th is person should choose a
supporting team that draws expertise from
a variety of departments, ranging from
information technology to purchasing to
materials management.
For example, one global nutrition company
set out to fi nd a new CMMS as they
were preparing for a large manufacturing
expansion into a new facility. Best practices
were at the heart of the company's implementation
approach.
Th eir CMMS administrator and the rest
of the maintenance-management team
carefully selected a high-performance work
team to champion the project. Th e team
included a strong mix of maintenance
experts. From the start of implementation,
the company invested in training to ensure
they could leverage what they were learning.
Once your staff is trained, it's time to roll
out the system. Th is involves migrating your
data into the new CMMS, confi guring the
system to meet specifi c needs, and testing
to ensure that it's functioning correctly. It's
important to take a phased approach to the
roll-out, starting with a pilot site and
10 | EFFICIENTPLANTMAG.COM
Project champions should focus on
questions such as:
 What data or reports would make
your life easier?
 What information does your supervisor
consistently request?
 What is your current PM:CM
(Planned Maintenance:Corrective Maintenance)
ratio?
 What type of PM:CM ratio does
your business need?
Project and change management, coupled with a
clear vision of future needs, are key to sustained
eff ectiveness of a CMMS project. Courtesy Fluke
Corp.
gradually expanding to additional sites. Th is
will help ensure that any issues are identifi
ed and resolved before the system is fully
deployed.
Th is step can be the easy part or the hard
part, depending on how previous decisions
played out. It's key to be sure in advance
that you're working with a CMMS provider
focused on multi-site implementations. If
you have, this part of the rollout is primarily
about training team members at the various
sites and identifying local champions.
CONTINUOUS
IMPROVEMENT
Th ere are so many ways to deploy a CMMS
that improvement is always possible. As
organizations use the intelligence from a
CMMS to drive decisions, team leads will
understand the causes of failures and make
continuous adjustments.
Establishing success metrics in the
beginning, along with a team responsible
for a continual review process, is a key to
continuous improvement and successful
implementation.
What are your current maintenance
budget busters?
What is your on-time PM performance or
compliance?
Th e answers to these questions have
helped many organizations decide on the
right metrics to track, most notably leading
and lagging indicators of performance.
Future events are noted as leading indicators.
Th ey include PM Compliance or
Estimate vs. Actual Performance. As such,
lagging indicators explain past events.
Useful lagging indicators are Mean Time
Between Failure (MTBF) and Mean Time
to Repair (MTTR). CMMS metric tracking
that includes leading and lagging metrics is
the most conducive to sparking continuous
improvement.
Implementing a new CMMS and
expanding to multiple sites can be a challenging
process, but it's also a critical step in
improving your maintenance management
and business performance. By following
these steps and working closely with your
staff and stakeholders, you can successfully
implement a new CMMS and achieve your
maintenance goals. EP
Gregory Perry is a Senior Capacity Assurance
Consultant with eMaint.com, part of the
Fluke Reliability family (Fluke Corp. Everett,
WA, fl uke.com). He is a Certifi ed Reliability
Leader (CRL) and Certifi ed Maintenance
Reliability Professional (CMRP), with nearly
two decades of experience.
JUNE 2023
http://www.eMaint.com http://www.uke.com http://www.EFFICIENTPLANTMAG.COM
Efficient Plant June 2023

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