DEPARTMENTS BEST PRACTICES INSURANCE DETAILS Handling a Loss Proactively [By Mark Einhorn, Esq.] 22 CONDOMEDIA February 2025 DEALING WITH AN INSURANCE LOSS is one of the most stressful events that can happen in community living, particularly when there are multiple units in one building. The residents who are affected are often greatly inconvenienced through no fault of their own; the property manager seems to always bear the brunt of frustration; nothing seems to happen quickly (except the damage); and often there is confusion about the process and who is responsible. Can all this be avoided? Possibly, but that probably is a high bar to reach, although knowing what to expect " before " a loss can alleviate much of the stress and save valuable time.