Commercial Integrator + Security Sales May 2024 - 64

SSI
AWARDS: SUPPLIER STELLAR SERVICE HONOREES
Snap One
attention to details and provide solutions
for you and your customers.
It is our proprietary technology
that accelerates our services, but it is
Emergency24's team that listens and
goes the extra mile.
End User Support:
COPS Monitoring
innovation, business success and overall
industry growth. From small regional
events to global trade shows, we are
dedicated to meeting our partners
wherever they are.
By showcasing the latest and greatest
solutions at each trade show, we are
able to educate industry Partners on our
latest product launches and updates,
enabling them to offer their
customers the latest
innovations in the
industry and helping
them build better
businesses.
At Snap One, we
recognize that a strong
trade show presence
provides us the opportunity to engage
directly with partners, facilitating
thoughtful conversations and
deepening our understanding of what
they are looking for in smart security
control, surveillance, networking and
infrastructure solutions, [so we can]
ensure that we continue to consistently
meet and exceed the industry's needs
moving forward.
THIRD-PARTY CENTRAL
STATION MONITORING
Customer Service/General
Communication: Emergency24
Steve Mayer, vice president of
operations and administration,
Emergency24: We are deeply honored
and grateful to be selected by our
customers for our excellence in
customer service and
general communication.
Since our founding in
1967, Emergency24 has
focused on delivering
excellent service
for alarm companies
and integrators. Our fast,
reliable and responsive monitoring is
backed by our integrity and honesty in
customer service.
Excellent communications and
customer service are the foundation of
alarm monitoring. As a family-owned, ULlisted
central station, we understand our
employees are the core asset who pay
64 Commercial Integrator+Security Sales & Integration | May 2024
Jim McMullen, president, COPS
Monitoring: At COPS Monitoring, we
believe providing excellent customer
support is an essential cornerstone
of our business. We are honored to
be recognized by SSI readers for
end user support, as it highlights our
commitment to delivering exceptional
service to our independent alarm
company customers.
We understand our customers depend
on us not only for reliable monitoring
services but also for responsive
and trustworthy support
whenever needed.
We also know that
exceptional customer
service is essential
for building lasting
relationships.
Being recognized with this
honor is a source of pride for our team,
and it motivates us to continuously
improve our support to remain at
the forefront of the industry. We are
grateful for SSI's Supplier Stellar
Service Award efforts and the
feedback we receive.
Thank you to every company that
voted for us; we appreciate the trust
you as our customers place in us and
remain steadfast in our commitment to
exceeding your expectations!
To check out additional coverage of the
2024 SSI Supplier Stellar Service Award
winners, visit SecuritySales.com. SSI
SNAP ONE
http://www.SecuritySales.com
Commercial Integrator + Security Sales May 2024

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