Commercial Integrator + Security Sales Nov/Dec 2023 - 70

SSI
SPECIAL REPORT
Intellicene's Symphia 8.0
Symphia
8.0 is an
all-in-one,
videocentric
platform
that says it can easily merge
third-party video-management systems,
access-control systems, intrusiondetection
systems and virtually any
other networked security devices.
This approach enables creative systems
integrators to deliver a customized, endto-end
system to help customers visualize
their entire security operation. Improved
situational awareness in real time
facilitates rapid, more efficient dispatch of
first responders to mitigate the impact of
security-related events.
Refinements in unified security-data
consolidation and incident management,
coupled with the flexibility of leveraging
existing systems, will allow the technically
creative integrator a new choice to deliver
customized solutions. This is especially
relevant amid the trend of Bring-YourOwn-Everything
to the security party.
Intellicene.com/symphia-solutions
CareHawk's CH2000IP
During a crisis, an integrated
communications platform is key to
saving lives.
It provides
simplicity (with
planning),
reliability, flexibility, speed and efficiency.
A well-designed platform delivers many
forms of messaging, including text/SMS,
visual messages, recorded messages,
multi-color strobes, unmistakable and
distinct tone alerts, and paging.
What's more, it provides integrated
building-floorplan interactive graphics,
simple administrative management,
interconnectivity to many third-party
systems and the ability to continually
health-check endpoints, while
also providing the tools for a safer
education experience.
The platform had better be able to
multitask at a high level, as lockdowns/
weather emergencies/life-safety threats
are complex events, each requiring
different processes. Finally, a status
feedback loop ensures classrooms
have complied with your lockdown or
emergency procedures. This product will
help you do all those things better.
CareHawk.com/products/ch2000ip
Axis Powered by Genetec
The global
VMS market
is expanding
at a healthy
rate, and
market
leaders are incorporating access control
more aggressively. Tighter integration
and collaboration between hardware
and software leaders is a key trend to
keep your eye on.
Axis has embedded Genetec Synergis
access-control software into their AXIS
A1210 and AXIS A1610 network door
controllers. This decreases hardware and
software friction with deployments, saving
integrators time and money.
Customers benefit from more software
features, continuous updates and improved
cybersecurity on both the hardware/
software ends closer to the door. Smart
move to maintain market leadership.
Genetec.com/products/
unified-security/synergis/
axis-powered-by-genetec
Alula's Technical Support
I don't
know
about
you, but,
for me,
getting the
runaround on the phone when I want or
need technical answers raises my blood
pressure. Alula won a Stellar Service
Award for technical support based on
voting results from SSI readers.
My philosophy is don't evaluate a
supplier during good times; instead,
evaluate them when things go upside
down unexpectedly, like during the
COVID-19 supply-chain disruptions.
Dealers and integrators still must install
for and service their customers, and
technical support is crucial in that goal.
Providing first-call resolution
92% of the time means technicians
complete installations faster and
more profitably, resulting in happier
customers. It also means happier
technicians, who get quick and
accurate answers on the first call.
Alula has a wide range of businesssupport
services for dealers to help keep
you profitable. Alula.com
The Happy Sales Manager
by Gretchen Gordon
Technology is not
sold by itself. It
takes a motivated,
well-managed and
disciplined sales
team to do it. The
sales manager is
the linchpin of your
sales success.
Good ones make
it happen. Security industry sales
managers are often promoted because
of their individual sales success,
typically transitioning quickly into that
role, without much training. Make
no mistake: This is a new and very
complex leadership role. To do it well,
it must be learned.
This book will help train newly
promoted sales managers to do it right. I
have personally worked with Gretchen for
many years, and she is the real deal. Her
sage advice is spot on, and it'll help your
sales team, led by a trained sales manager,
deliver success in selling technologies.
Buy it, read it and follow her advice!
Your success selling technology
solutions will depend on the quality and
skill of your new sales manager. As a
seasoned sales professional, I give my
stamp of approval to this book and its
author. Available on Amazon. SSI
DOLPH'S PICKS: PHOTO COURTESY OF 1. CYPRESS INTEGRATION; 2. KABAM ROBOTICS; 3. VIKING ELECTRONICS; 4. DMP; 5. SPECO TECHNOLOGIES; 6. OPTEX; 7. SECO-LARM; 8. SECURITHINGS; 9. NAPCO
BOUCHERLE'S PICKS: PHOTO COURTESY OF 1. AI-RGUS; 2. THE CMOOR GROUP; 3. MAGOS; 4. I-PRO; 5. EAGLE EYE NETWORK; 6. SNAP ONE; 7. ALARM.COM; 8. GENETEC; 9. ALULA; 10. PAUL BOUCHERLE
70 Commercial Integrator+Security Sales & Integration | Nov/Dec 2023

http://www.CareHawk.com/products/ch2000ip http://www.Alula.com http://www.Intellicene.com/symphia-solutions http://www.Genetec.com/products/unified-security/synergis/axis-powered-by-genetec http://www.ALARM.COM

Commercial Integrator + Security Sales Nov/Dec 2023

Table of Contents for the Digital Edition of Commercial Integrator + Security Sales Nov/Dec 2023