Commercial Integrator + Security Sales Nov/Dec 2023 - 88

SSI
AWARDS: SECURITY SOLUTIONS
the DMP Virtual Keypad solution as a cloud-managed access and alarm application so
they could easily manage access and codes for employees across the country.
Traditional motion sensors were included to backup door contacts and any
other possible entry points, along with glass-break sensors help deter and prevent
unwanted access into the building. Moreover, a panic button was included to quickly
request help in a distress situation.
Incorporating the OpenEye cloud-managed video system gave Dutch Bros views of
all points of interest with known issues in and around the location. This total solution
provides coverage of the point-of-sale locations, the safe, the exterior doors and the
drive-thru.
The goal was to have enough high-quality video to provide actionable evidence
in case of a crime and to protect against any legal action, while also allowing easy
remote monitoring and management of the system.
The new process of remotely assigning new-employee credentials for both the DMP
and OpenEye cloud-based systems helped save time and money. It also allowed law
enforcement to speed up their investigation process.
Having NAVCO's remote-services team in Dallas allowed Dutch Bros to outsource
the bulk of the remote-management work to NAVCO, while still being completely in
control of their locations.
Because of the capabilities of both the DMP and OpenEye technologies, NAVCO can
complete firmware updates for and reboots to the deployed Dutch Bros systems without
dispatching a service technician. This shortens downtime to as little as five minutes.
If a technician does need to be dispatched, it is now an " intelligent " truck roll
because the problem has been verified. The technicians who are dispatched are
prepared with the parts needed to resolve the issue, often on the first visit.
" Now, we're able to remotely solve many issues without needing a technician to set
foot onsite, " Schmidt says. " Our percentage of truck rolls has gone down drastically,
which has helped reduce costs. "
SECURITY APP
For School Safety Installation,
Ednetics Leans on System Surveyor
Since 1997, Idaho-based integrated technology solutions company Ednetics has
worked to address the challenges that K-12 schools face in acquiring and utilizing
security technology.
Over the years, the organization has grown to serve the
western U.S., expanding their footprint and their integrated
technology portfolio to include everything from physicalsecurity
infrastructure to integrated-communications platforms,
cybersecurity applications and access-control hardware.
At the heart of every project that they embark on, however,
remains one key desire: the desire to help customers
benefit from the application of technology to make learning
environments safer and to make security systems more
collaborative and effective.
When they were tasked with updating an existing security
system across seven campuses within a metropolitan school
district, the team at Ednetics looked to System Surveyor to
simplify and streamline the process.
As a secure, cloud-based platform, System Surveyor is
designed to document and centralize a school district's
88 Commercial Integrator+Security Sales & Integration | Nov/Dec 2023
physical security, IT and technology
assets in one place.
Ednetics looked to System Surveyor as
an all-in-one system-design tool for their
team to plan, design, budget, implement
and maintain the hundreds of videosurveillance,
access-control, voiceservices
and networking-infrastructure
devices that the district wanted to deploy
across seven campuses.
" The trouble with our old approach
was that, when we [would] return to a
deployment after a year, most campus
maps and device details and placements
were out of date, " Hector Guzman,
solutions specialist at Ednetics, says.
" That meant, if we wanted to make
adjustments, we would have to start
from scratch. "
" We're able to see the status of
devices, initiate new installs, make
adjustments and produce a finished asbuilt
before walking off the site, " Guzman
says. " The ability to share and visualize
the final product with security directors
and administrators has been a huge
advantage. "
Long before the site survey, the
Ednetics team uses System Surveyor
to build out an initial drawing of each
campus' plan, add icons that indicate
potential device placements and areas
of coverage, and begin a working draft
of each campus' system design. This
proactive step makes sure each individual
site survey integrates the priorities
that the customer has outlined. It also
SYSTEM SURVEYOR
Commercial Integrator + Security Sales Nov/Dec 2023

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