Commercial Integrator + Security Sales October 2024 - 19

MANUFACTURER DIVISION
Best Manufacturer for
Warranty Policies: AVPro Edge
Best Manufacturer for Shipping/Delivery: Kramer
Gilad Yron, CEO, Kramer, says, " It's an incredible
honor to be recognized as Best Manufacturer for
Shipping and Delivery by the integrators and readers
of Commercial Integrator. This award is a testament
" It has always been the policy
of AVPro Edge to support our
network of integrators with the
most innovative video and audio
products backed by the best
support services and policies, "
Tom Devine, marketing director at
AVPro Global Holdings, explains.
" We are grateful to be recognized
for standing behind our products.
Quite simply, it is one key part of
our mission to be recognized as
the best AV signal distribution and
control products and services
company on the planet. "
to Kramer's unwavering commitment to ensuring our customers receive the
latest technology exactly when they need it. With one of the most extensive
product portfolios in the market, Kramer is dedicated to delivering everything
required for a top-tier AV system - from essential components to complete
end-to-end solutions. Our focus on maintaining comprehensive stock levels and
reliable logistics underscores our drive to keep projects on schedule and to put
our customers fi rst. We deeply appreciate this recognition from Commercial
Integrator and are inspired to continue exceeding expectations in service and
innovation. "
Best Manufacturer for Technical Support: NETGEAR
" We are proud to be recognized for our pro AV technical
support, " Laurent Masia, senior director of product marketing
at NETGEAR, says. " We take customer and partner success
Best Manufacturer for
Customer Service/General
Communication: D-Tools
" We are honored to receive
the Best Customer Service/
General Communications award
in the Commercial Integrator
Quest for Quality Awards for
the third consecutive year, "
Randy Stearns, CEO, D-Tools,
remarks to Commercial Integrator.
" This recognition refl ects our
dedication to our customers and
is a testament to the hard work
of our Customer Success Team,
the eff ectiveness of our software
tools and our commitment to
helping our customers thrive. We
remain focused on delivering topnotch
service and support, and
we look forward to continuing to
innovate and collaborate with our
industry peers. "
very seriously, and it shows in the trust and collaboration we have earned from
our 300-plus AV partners. The end-to-end support provided by the seasoned
experts of our Pro AV Design Team for projects ranging from a single conference
room to a large entertainment complex is unparalleled in the marketplace.
Our complimentary service includes product selection, network design,
troubleshooting, training and support, and pre- and post-installation. We provide
the networking backbone to projects, and we help to ensure that installations go
smoothly without much manual confi guration required. We ensure our products
are preconfi gured for the most pervasive protocols and platforms and remain on
standby to help solve any potential problems in the moment with a direct line to
our engineers. We believe that no one, regardless of size or complexity, should go it
alone, and our team is always available to assist. "
Best Manufacturer for Training Programs: Crestron
" We are honored to have been named
Best Manufacturer for Training Programs!
The number-one goal of the Crestron Technical Institute (CTI) is to meet the
training needs of our dealers, partners and service providers so they can
deliver exceptional solutions to our customers with ease and confi dence "
Chris Sgroe, senior director, global training and technical documentation,
Crestron Electronics, says. " We continue to invest in various on-demand learning
opportunities, including self-paced videos; classroom-based, instructor-led
training; and online virtual training to make our training more accessible while
focusing on the quality of our curriculum to ensure success. "
Sgroe adds, " Our advanced certifi cations are recognized and valued globally,
while our role-based learning paths off er students skills for specifi c products,
solutions, job roles or technology areas. CTI has trained and certifi ed tens of
thousands of AV professionals and continues to provide best-of-breed training,
tools and resources for all partners, dealers and service providers. "
October 2024 | Commercial Integrator+Security Sales & Integration
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Commercial Integrator + Security Sales October 2024

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