Commercial Integrator + Security Sales Sept/Oct 2023 - 4

CONTENTS
SEPTEMBER/OCTOBER 2023
Emerald X, LLC. | 100 Broadway, 14th
CI VIEWPOINTS
10 | Making Waves
Recognizing our self-worth is a transformative journey
that requires self-refl ection, self-acceptance and selflove.
By Susan Wilhite
12 | AV as a Business
A recap of Dr. Chris Kuehl's midsummer update for
integrators, explaining current employment data,
construction numbers and supply-chain recovery.
By Mike Abernathy
14 | Perfecting Your Craft
Tracing the history of commercial AV and residential
AV's long-simmering, but rapidly accelerating, coming
together. By Alesia Hendley
FROM THE EDITORS
6 | Editor's Note
By Dan Ferrisi
and Scott Goldfi ne
SSI VIEWPOINTS
SMARTS & PARTS
68 | Tech Talk
Alarm Contacts -
Done Right
By Bob Dolph
70 | Fire Side Chat
CO Remains as
Misunderstood as
It Is Elusive
By Shane Clary
72 | Monitoring
Matters
PERS and Lifestyle
Management
Opportunities
By Peter Giacalone
SSI DEPTS
62 | Up Front
In Depth * Industry News
124 | Essential Products
128 | Between Us Pros
By Scott Goldfi ne
Cover image courtesy of remake/stock.adobe.com
and sharplaninac/stock.adobe.com
4 Commercial Integrator+Security Sales & Integration | Sept/Oct 2023
EXECUTIVE DECISIONS
116 | Business Fitness
Take Swift Action on
FAST Survey
By Paul Boucherle
118 | Legal Briefi ng
Do You Face Liability for
Installing a Noncode Fire
Alarm?
By Ken Kirschenbaum
120 | Big Idea
Entrepreneurial Spirit
Drives Jeff Handy's
Success
By Ron Davis
122 | Secure
Perspectives
i-PRO HR Director Urges
Women in Security
Industry to Stand Up and
Be Heard
FYI
8 | Make a
Diff erence Award
securitysales.com
@SSIMagazine
EDITORIAL
A SSOCIATE PUBLISHER/EDITOR-IN-CHIEF Scott Goldfi ne, scott.goldfi ne@emeraldx.com
WEB EDITOR D. Craig MacCormack | craig.maccormack@emeraldx.com
C ONTRIBUTING WRITERS Paul Boucherle, Shane Clary, Ron Davis, Bob Dolph,
Peter Giacalone, Erin Harrington, Morgan Hertel, Ken Kirschenbaum, Jeff rey Zwirn
DESIGN LEAD Katie Stockham | katie.stockham@emeraldx.com
ADVERTISING SALES
VICE PRESIDENT, CONNECTED BRANDS Ray Lyons | 508-208-7655 | ray.lyons@emeraldx.com
ACCOUNT EXECUTIVE Dan Wilkins | 774-505-8013 | dan.wilkins@emeraldx.com
ACCOUNT EXECUTIVE Keri Whoriskey | 508-294-3321 | keri.whoriskey@emeraldx.com
M ARKETING DIRECTOR Erin Boyington | erin.boyington@emeraldx.com
M ARKETING SPECIALIST Abbie Coleman | abbie.coleman@emeraldx.com
PRODUCTION
CR EATIVE SERVICES DIRECTOR Manuela Rosengard | manuela.rosengard@emeraldx.com
EDITORIAL ADVISORY BOARD
Matthew Barnette PSA Security Network, Westminster, Colo. Carey Boethel Allied Universal,
Dallas Tony Byerly Securitas Electronic Security, Uniontown, Ohio Jim Henry Independent
Consultant, Fair Lawn, N.J. M ichael Jagger Provident Security, Vancouver, B.C., Canada
Craig Jarrett Netronix, San Jose, Calif. Kirk MacDowell MacGuard Security Advisors,
Lake Oswego, Ore. John Loud President, LOUD Security Systems, Kennesaw, Ga.
John Nemerofsky Sage Integration, Kent, Ohio Joe Nuccio ADT, Boca Raton, Fla.
Joey Rao-Russell Kimberlite, Fresno, Calif. Mitch Reitman Reitman Consulting Group,
Fort Worth, Texas
commercialintegrator.com
@commintegrator
EDITORIAL
EDITOR-IN-CHIEF Dan Ferrisi | dan.ferrisi@emeraldx.com
ASSOCIATE EDITOR Amala Reddie | amala.reddie@emeraldx.com
TECHNOLOGY EDITOR Robert Archer | robert.archer@emeraldx.com
WEB EDITOR Alyssa Borelli | alyssa.borelli@emeraldx.com
DESIGN LEAD Katie Stockham | katie.stockham@emeraldx.com
ADVERTISING SALES
VICE PRESIDENT, CONNECTED BRANDS Ray Lyons | 508-208-7655 | ray.lyons@emeraldx.com
SALES DIRECTOR Shawn Tobin | 774-505-8014 | shawn.tobin@emeraldx.com
ACCOUNT EXECUTIVE Chelsea Cafi ero | 774-505-8020 | chelsea.cafi ero@emeraldx.com
MARKETING DIRECTOR Erin Boyington | erin.boyington@emeraldx.com
MARKETING MANAGER Megan Campbell | megan.campbell@emeraldx.com
PRODUCTION
CR EATIVE SERVICES DIRECTOR Manuela Rosengard | manuela.rosengard@emeraldx.com
PROUD MEMBER OF
SUPPORTING THE MEMBERS OF
Floor | New York, New York 10005 | 800-440-2139
EMERALD CORPORATE
President and CEO Hervé Sedky
Chief Operating Offi cer Brian Field
Chief Financial Offi cer David Doft
Chief Information Offi cer Bill Charles
General Counsel and Corporate Secretary Stacey Sayetta
Executive Vice President, People and Culture Ren Akinci
Executive Vice President, Content Division Danielle Puceta
Senior Vice President, Communications Beth Cowperthwaite
Senior Vice President and Controller Kate Elder
Senior Vice President & Editor-in-Chief William Gannon
Senior Vice President, Sales Anthony Losanno
Senior Vice President, Corporate Development Les Weir
Senior Vice President, Marketing & Digital Operations Joanne Wheatley
Subscription Inquiries 847-559-7533 - SSI@OMEDA.COM
R eprints & EPrints The YGS Group, 800-290-5460, reprints@theygsgroup.com
http://www.commercialintegrator.com http://www.securitysales.com
Commercial Integrator + Security Sales Sept/Oct 2023

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