Commercial Integrator + Security Sales Sept/Oct 2023 - 99

important, and we plan to share internally
with employees to celebrate our
combined success.
We will also promote not just our PDQ
recognition, but the importance of false
alarm reduction and collaborative work
with law enforcement that allows us
to better serve our customers and our
communities. We will promote publicly
through our digital and social marketing
communications, and with our customers
through newsletters and email.
Can your approach serve as a
blueprint for others to follow?
Gill: Following the best practices shared
through Enhanced Call Verifi cation, CP01,
TMA, etc. are all great starting points
that everyone should embrace. From
there, a focus on quality installation, in
physical equipment installation as well
as accurate data integrity, and setting
the customer up for success via training,
correct call lists, etc. all play important
roles in reducing unnecessary alarm
dispatches.
All central stations should work to lead
by example and learn from peers. Some
of our best ideas come from industry
events, peers, and peer relationships
made through NetOne and the trade
associations. SSI
PDQ Award
Honor Roll
YEAR WINNER
Read about PDQ runner-up
Bates Security at securitysales.com
2006 Vector Security, Warrendale, Pa.
2007 Brinks Home Security, Irving, Texas
2008 Alarm Detection Systems, Aurora, Ill.
2009 Atronic Alarms, Lenexa, Kan.
2010 Broadview Security, Irving, Texas
2011 Custom Alarm, Rochester, Minn.
2012 HS Technology Group, Baltimore
2013 Vector Security, Warrendale, Pa.
2014 Monitronics, Dallas
2015 Habitec Security, Holland, Ohio
2016 Amherst Alarm, Buff alo, N.Y.
2017 EPS Security, Grand Rapids, Mich.
2018 Alarm Detection Systems, Aurora, Ill.
2019 Guardian Protection, Warrendale, Pa.
2020 Elite Interactive Services, Los Angeles
2021 Schmidt Security Pro, Mansfi eld, Ohio
2022 ADT, Boca Raton, Fla.
Sept/Oct 2023 | Commercial Integrator+Security Sales & Integration
99

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Commercial Integrator + Security Sales Sept/Oct 2023

Table of Contents for the Digital Edition of Commercial Integrator + Security Sales Sept/Oct 2023

Commercial Integrator + Security Sales Sept/Oct 2023 - Bellyband 1
Commercial Integrator + Security Sales Sept/Oct 2023 - Bellyband 2
Commercial Integrator + Security Sales Sept/Oct 2023 - Cover1
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Commercial Integrator + Security Sales Sept/Oct 2023 - Cover3
Commercial Integrator + Security Sales Sept/Oct 2023 - Cover4
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