CE Pro January/February 2024 - 45

bring their clients and show
them a 16-foot-wide Barco
LED Videowall, [along with]
$225,000 and $105,000
DCI projectors; $110,000,
$70,000, and $34,000 Barco
projectors, and a 15-footwide
Director's Choice
Stewart Filmscreen.
" We also have a 1G and
10G video-over-IP solutions
from AVPro Edge; plus
DMF Lighting, Colorbeam
Lighting, Josh.ai, J Geiger
Shades, SurgeX, as well as
our other brands. All of this
is not only to show dealers,
but to educate our industry,
architects, designers, and
builders. If it's possible for
our peers to do that, it is
worth the investment. "
The custom residential integration industry is poised for
growth due to new business models and new technologies
coming to market in 2024, dealers, manufacturers,
distributors and other industry experts say.
" It's important
for dealers
to understand
how much more
valuable they can
be to their client
if they can also
present power,
wellness, and
lighting fixtures
indoor and
landscape. "
-Joaquin Rivera,
ByDesign Vision &
Sound Marketing
also present power, wellness,
and lighting fixtures
indoor and landscape. Not
only will these get our
cepro.com
dealers in the jobs much
earlier, but they seem to
carry more importance to
the end user and are very
profitable as they are much
lower touch products.
" We purchased a building
to build a ByDesign Experience
Center because,
unfortunately, in Southern
California, there are very,
very few dealer demo spaces.
We wanted to provide
a tool to our dealers to
Matt Herbster,
Co-owner, Audio
Innovations
" In 2024, we should see
manufacturers' hardware
constraints become a thing
of the past, so integrators
can get back to business as
usual. Throughout COVID
we found ourselves bouncing
between brands to complete
projects. On the upside,
we've made some great
new partners and expanded
our product offerings.
" On the downside, we've
seen system troubleshooting
become more complex
by jumping back-and-forth
between different programming
languages which
require different skillsets.
Hopefully, 2024 brings us
back to a place where we
can offer solutions for products
we have tested and
know inside and out.
" The way customers integrate
with their systems
has changed. It's nice to
assure your customers that
they can upgrade easily and
keep up with the changes.
When you get hired
to perform an integration
project, try to create a
feature that creates value
for the customer. Listen to
their requests, ask them
questions to understand
why they are spending
the money on the system.
At the end of the project,
deliver an Easter egg that
validates the money they
spent on the project. "
Jon Herbster,
Co-owner, Audio
Innovations
" I'm excited for 2024. There
are still a lot of opportunities
available. As suppliers
slowly climb out of the
nightmare of back-ordered
products, I feel like I can
get back to running my
company again. The last
few years have felt like
I have spent all my time
triaging jobs with whatever
products I can get.
" I also see clients wanting
quality and reliability again.
They don't want the cheapest
plastic box. There feels
like a movement to get
the quality up and if you
can demonstrate high-end
products against the plastic
box, then there are some
real opportunities on the
horizon. We have a travel
January/February 2024 CE Pro | 45
ANDREW BROOKES/WESTEND61/STOCK.ADOBE.COM
http://www.Josh.ai http://www.cepro.com
CE Pro January/February 2024

Table of Contents for the Digital Edition of CE Pro January/February 2024
