CE Pro March 2024 - 44

OPERATIONS
Wage & Salary Study
Average Wages & Salaries in 2023
2023 AVERAGE
WAGE/SALARY
Occupational Category
CFO/CEO/GM/Owner
Systems Designer
Programmer
IT/Network Management
Specialist
Admin/Customer Service/
Office Mgr.
Sales Manager
Entry-level Sales Rep.
Experienced Sales Rep
Project Manager
Installation Technician
(less than 2 yrs. exp.)
Installation Technician
(2 or more yrs. exp.)
Service Technician
All Companies
$113,214
$71,176
$74,559
$71,000
$23.60/hr.
$77,000
$61,923
$85,000
$74,783
$20.52/hr.
$27.09/hr.
$25.99/hr.
The median salary for a CFO/
CEO/GM/owner is in the six
figures, just over $113K.
As far as how owners
earn their keep, more
are getting onboard with
paying themselves with a
combination of salary and
company profits. In all, 86%
of owners pay themselves a
salary, a 4-point uptick from
last year but that includes
an increase by 9% in the
" Both salary and portion of
profits " response.
Also like many industries,
top salespeople who
know how to bring in the
dough are next among the
ranks who earn the dough.
Experienced salespeople
took in a median $85,000
in 2023, and only a few
years of strong performance
can equate to
much more cash as entry-level
sales staff made
around $62K.
programmers and project
managers in the mid-$70s,
and system designers and
IT in the low $70s.
Competitive Hourly
Wages & Benefits
In terms of hourly wages,
again a little experience
goes a long way. Entry-level
technicians earned $20.52/
hour last year, but pass the
two-year mark and that
figure jumps to a median of
$27.09/hour for more experienced
installers.
Service technicians make
$26/hour and that figure is
likely to only go up as more
companies (and manufacturers)
focus on improving
service contract attachment
rates and the customer service
experience. Toward that
end, integrators are paying
$23.60/hour for staff whose
duties include office management,
customer service, and
How Company Owners Are Paid
Both -
paid salary
+ company
profits
28
58 14 m
28%
58%
14%
Derive income
solely from
company profits
More integration firm owners are getting onboard with
paying themselves with a combination of salary and company
profits. In all, 86% of owners pay themselves a salary, a
4-point uptick from last year but that includes an increase
by 9% in the " Both " category.
44 | CE Pro March 2024
Pay myself a
salary only
Those in executive positions are
indeed at the top of the financial
food chain. The median salary for
a CFO/CEO/GM/owner is in the six
figures, just over $113,000. Experienced
salespeople took in a median $85,000,
and entry-level sales staff made
around $62,000.
A bit more than half
(55%) of integrators pay
salespeople a combination
of salary plus commission.
Median sales commissions
were 6.3% in 2023, and
59% of integrators dole out
between 5%-10%.
Those in managerial and
specialist roles are compensated
in the $70K to
$80K range. This is led by
sales managers, followed by
other administrative work.
Of course, there's still
room for the industry to
grow and provide some
more incentives to their
sales, installation, and
service personnel. Only
about 30% of integrators
offer commissions on service
contract renewals, for
instance, while 64% either
do not allow or do not pay
commissions on upselling
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CE Pro March 2024

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