CONTENTS May 2021 | Volume 29 | No. 5 DEPARTMENTS 6 NEAT-O! French chalet theater mixes fun and functionality. 8 INDUSTRY PULSE 5 Reasons to Get Excited for CEDIA Expo 2021 Resideo's ADI Unit Adds Va.-Based Norfolk Wire & Electronics 10 WELLSCAPES 2021 KB Home, Well Living Lab Unveil Concept Home 12 AUDIO+VIDEO 26 COVER STORY CE Pro 100 Overcomes Major Hurdles 26 despite pandemic shutdowns. The median CE Pro 100 integration firm's revenues fell just 2.4% in 2020 38 by Jason Knott Home Offices Shine in Battered Resimercial Market Integrators perform 6 home office projects at $8,106 price point in 2020. For 2021, CE pros expect to do 7 commercial projects at $16,406 apiece, a 23% price drop. by Jason Knott 52 Lose the Leads Mentality & Focus on Closing Understand why close percentage is the most important metric in determining your company's success, and how you can work on increasing it. by Eric Thies Crestron, Origin Acoustics Collaborate on Audio Offerings Q&A: Franco D'Ascanio, Coastal Source 18 NETWORKING+ HOME CONTROL Elan Intros System Controllers, Software Update 56 CHANNEL 6 Distributor WAVE Acquired; AVAD Canada Closes 60 PRODUCTS 8 hot offerings for the industry 64 BY THE NUMBERS Video Surveillance Cameras VIEW POINTS EDITOR'S NOTE 4 Maybe you are due for a refresh. By Jason Knott HDMI CORNER 22 Final cable testing just got better. By DPL Labs FIELD TEST 58 Crestron 70 Series 38 2 | CE Pro May 2021 C2105 pp02-03 TOC.indd 2 Touch Screen. By Robert Archer cepro.com 4/6/21 9:55 AMhttp://www.cepro.com