Commercial Integrator December 2022 - 20

INTEGRATOR OF THE YEAR
and a lot of products spread across many
locations, " he notes, saying that Vistacom
has embraced " ...agile systems that can be
deployed out of one room to any location. "
This transformation, in Orrison's opinion,
has enhanced the level of care that patients
receive. " It's really something special when
you can say that you [in the AV fi eld] are
truly contributing to help save lives, " he
enthuses. " And this is something that is not
oſt en spoken or looked at, but AV can be a
mechanism to actually help others. "
For Mark Ripley, soſt ware development
manager, the integrator's work in this
vertical all traces back to Vistacom's roots.
" Back in the day, Jack Ferlino focused on
emergency paging and other applications
that take care of the community, " he says.
" In essence, our job is to provide solutions
for the community. " Ripley emphasizes that
the Vistacom team partners with doctors,
nurses, soſt ware providers and other
stakeholders to enrich the solutions further.
" We don't think of it as 'our one system,' "
he stresses. " Instead, we approach it from a
holistic standpoint, making sure the system
works for the patients and improves their
healthcare access. "
It's no wonder, then, that, during the pandemic,
Vistacom stepped up and provided
top-of-the-line remote-monitoring solutions
for various healthcare-related clients. Being
a fi refi ghter himself, Ripley acknowledges
that one of his passions lies in ensuring
people's safety. " You want to make sure
Concomitant with its success in the control-room category, Vistacom has developed
24/7/365 response times, along with remote-monitoring services, which have increased
the integrator's customer-service satisfaction tremendously.
you're taking care of everyone by having the
systems in place and providing top-notch
soſt ware [and] hardware, " he adds.
Another coalition-based element that
continues to contribute to the growth of
Vistacom in all of the company's primary
vertical markets - nation-wide and beyond
- has been the integrator's involvement
with PSNI Global Alliance, the Tulsa,
Okla.-based network of premier technology
integrators and service providers.
" We've been a member [for] the last 9
years, and it's been really important as part
of our growth strategy and business development, "
Nolan proclaims.
Emphasizing
Community and Growth
The theme of community is apparent in
Vistacom's mission to deliver enriching
solutions to clients. However, the theme
also extends to its workforce. At Vistacom,
everyone is treated like family. In fact, every
company representative interviewed has
51% 48%
growth rate from
2020 to 2021
expected growth
from 2021 to 2022
Based on the above statistics,
Vistacom has doubled in size in two years.
Since 2016...
20
Commercial Integrator DECEMBER 2022
11%
of Vistacom's
annual revenue
comes from
managed services
› managed services revenue has grown by 175%.
› control room business unit revenue has grown by 267%.
› employee numbers have grown 23%.
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Commercial Integrator December 2022

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