Commercial Integrator December 2022 - 34

Software
Results from Exclusive CI Focus Group of Integrators
copy co
Estimated company earnings per month
through ongoing, software-related service
contracts.
General preference for type of software.
Chart headline
(subhead)
7.1%
No opinion
7.1%
15.4%
More than
$20,000
15.4%
$10,001 to
$20,000
7.7%
$1,001 to
$10,000
15.4%
$501 to $1,000
Custom-built,
proprietary
46.2%
Less than
$500
28.6%
Cloud-based,
off-the-shelf
software
57.1%
Local-based,
off-the-shelf
software
Chart caption
continued
If we set aside the focus-group members who do not
sell software or software-related services, we see wide
variation in how much earnings such service contracts
yield on a monthly basis. Individual respondents report
everything from less than $1,000 to tens of thousands
(and beyond) per month.
Among our focus-group integrator respondents,
there is a clear preference for local-based, off-theshelf
software products. At a time when ever more
functions are moving to the cloud, it will be interesting
to see whether these preferences persist. Among our
focus group, enthusiasm for custom-built, proprietary
software offerings is quite low.
Estimate of how much software has helped
to improve your integration company's
profits.
7.1%
31%+
14.3%
N/A
21.4%
21% to 30%
28.6%
16% to 20%
14.3%
1% to 5%
7.1%
6% to 10%
7.1%
11% to 15%
12.5%
3 to 5
31.3%
2
If your integration firm is not pursuing opportunities to
sell, install and establish service contracts to support
software, our focus-group data might offer an impetus.
Among the entire group, 50% report that software
improves their company's bottom-line profits by
between 16% and 30%. Another 7% say that software
boosts their bottom-line profits by 31% or more.
18.8%
6 to 8
Pieces of software your company
purchased and later abandoned.
6.3%
9+
12.5%
18.8%
1
As with some other questions, our focus group
splits many ways on the question of purchasing and
abandoning software. Nearly 63% of group members
report abandoning two or fewer pieces of software.
However, a quarter of the focus group reports
abandoning six or more pieces of software.
34
Commercial Integrator DECEMBER 2022
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Commercial Integrator December 2022

Table of Contents for the Digital Edition of Commercial Integrator December 2022

Commercial Integrator December 2022 - Cover1
Commercial Integrator December 2022 - Cover2
Commercial Integrator December 2022 - 1
Commercial Integrator December 2022 - 2
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