Commercial Integrator January 2023 - 19

2018: ArCom System, a provider of low-voltage life
safety equipment, is acquired. This results in adding
new locations in Little Rock and Springdale, Ark.;
Shreveport, La.; and Memphis, Tenn.
2021: LSC celebrates 30 years in business
and is voted a top place to work in San
Antonio. Top places to work in Houston and
later in 2021, a top place to work in the U.S.
2019: Advanced Communications &
Cabling is acquired. The results in adding
locations in Georgetown, Corpus Christi
and San Antonio, Texas.
2022: CareSight is acquired, widening
the portfolio of services that LSC delivers
for hospital decision-makers. This moves
LSC from a regional solutions provider to
a national solutions provider.
To build a strong culture, Bailey hired a
talent development manager who had experience
as a teacher and school principal.
The talent development manager's mission
was to talk to all employees and help them
discover what their goal was, as well as
where they wanted to be in fi ve or 10 years.
Then, together, they would lay out a plan to
help employees build their education and
bolster their résumé to meet these goals.
LSC made another valuable discovery
as it acquired companies - namely, not all
talent had to be at the main offi ce in Grand
Prairie. " As we brought companies together,
we found HR strength in Little Rock and
payroll expertise in Austin, yet our recruiting
is based in Grand Prairie, " Bailey describes.
" These employees work together seamlessly
to create our corporate HR department.
We established working remotely even
before COVID-19 forced everyone home,
which made working from home a very easy
transition for [LSC], resulting in growth even
during the pandemic. "
CareSight Acquisition
Speaking of acquisitions, Bailey, recognizing
the value of healthcare analytics,
sought to acquire one of its own technology
partners. In October, the company
acquired CareSight, LLC, an analyticsas-a-service
company that delivers the information
required to help hospitals make
more informed, data-driven decisions. This
acquisition positions the company as the
only automated, multi-source solution-asa-service
on the market that can deliver
actionable data to nursing managers,
commercialintegrator.com
patient-quality offi cers and hospital executives.
LSC also installs real-time locating
systems (RTLS) to locate nurses throughout
the day in hospital settings, such as a nurse
to tend to a patient in pain.
" You really don't know how effi cient nurses
are until you start tracking them using the
RTLS system, " Bailey explains. " And you really
don't know how effi cient they are until
you can look at the nurse-call system. Using
the analytic soſt ware, we can now correlate
every one of these disparate systems, and
we can then collate it. And, from that data,
we can say that the nurse is accomplishing
that task within three minutes. " The imperative
for effi ciency is ongoing, however. " If
we were to change that workfl ow just a little
NSCA Ignite
NSCA is acutely aware of the shortage of people joining the ranks of the commercial
AV industry, and it's working to seed the next generation. " At NSCA and the NSCA
Education Foundation, we have several initiatives to draw talent in from high schools
and colleges, " says Bailey, who points to the Ignite program. Ignite is aimed at
providing incentives to get students in high school or college to join companies in our
industry. The NSCA Education Foundation off ers $1,000 grants to subsidize the compensation
for up to three interns at a time. The agreement that the company makes to
get this grant is to follow some informal guidelines intended to expose the intern to every
facet of the business. That way, the student gets a feel for what it's like to work in
every area - from accounting, to operations, to service, to engineering and design.
" I think fi nding talent to enter our industry is going to be one of the biggest challenges
we face, " Bailey acknowledges, saying that commercial AV must compete
with other technologies that might seem more exciting than installing a speaker, a
digital sign or a fi re alarm.
Learn more about the NSCA Education Foundation Ignite program at
IgniteYourCareer.org.
JANUARY 2023 Commercial Integrator
19
bit and add on one extra step, or cut out
some steps, " Bailey continues, " then we
can cut that workfl ow down to two minutes.
And by cutting it down by one minute and
doing [that] 30 or 40 times a day, it makes
a nurse more effi cient. " That's dozens more
minutes that a nurse can spend with their
patients, as opposed to answering calls,
writing records, etc.
Removing Extraneous Steps
" By making that connection between those
points, we will be able to create a patient
record that is written to the electronic
medical record (EMR), " Bailey continues.
To be specifi c, formerly, when a medication
request was made, a nurse had to stop and

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Commercial Integrator January 2023

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