Commercial Integrator March 2023 - 43
C llab rati n
TODAY and TOMORROW
Students can now use AI systems to write papers, find answers to questions and even attend their virtual classes; in the
process, however, they might be missing the opportunity to develop baseline knowledge and skills that they'll need.
Enhance student engagement and access to learning: Using
AI in tools like an online chat bot can help students in areas
in which they struggle. For example, if a student is at home
and stuck on an assignment, they don't have to wait until the
next class to get help with that problem. They can access the
AI chat bot, present their issue and get help. Not only will the
AI chat bot provide the answer, but, in addition, it can explain
why the answer is right. This will help the student who runs
into a problem at home, and it'll help the student who is too
shy to speak up in class. Such a student can use the AI chat
bot to get help understanding a subject without having to fear
speaking up in front of the class.
No Straightforward Answer
Ultimately, AI can be both helpful and harmful in the context
of higher education. It would be naive to imagine that the
use of AI systems won't continue to grow everywhere; higher
education certainly won't be an exception. Currently popular
AI tools like ChatGPT can provide quick answers for students
who are struggling, but, equally, they can dismantle the education
foundation that we need. That's why it's essential for
higher education to take the proper steps to limit how much
commercialintegrator.com
harm AI can do, even while leveraging all its benefits.
To illustrate the power of AI, I went to ChatGPT and entered
the following statement: " Tell me how AI can be helpful in
higher education. " Within 30 seconds, the AI spit out eight
ways that it could help in that context.
I also asked ChatGPT how integrators and technologists
should prepare for the increased use of AI in higher education.
Interestingly, it provided the correct advice and cautions
for us all: " Technology integrators should stay informed
about the latest developments in AI in higher-education
technologies. They should also be familiar with the specific
needs and goals of the institutions they are working with, as
well as the current limitations of AI technologies. Additionally,
they should have a strong understanding of the ethical
considerations surrounding the use of AI in education and
be able to communicate effectively with stakeholders about
these issues. Finally, they should be open to ongoing learning
and professional-development opportunities to stay up
to date with the latest advancements in the field. "
James King is assistant director of AV services at Kirk Kekorian
School of Medicine at the University of Nevada, Las Vegas.
MARCH 2023 Commercial Integrator 43
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Commercial Integrator March 2023
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