Commercial Integrator March 2023 - 49
C llab rati n
TODAY and TOMORROW
Integrators' first step is to become familiar with the various telehealth platforms and technologies available on the market.
Then, you should determine which ones best suit your clients' needs.
One-Stop Shops for Patients
There are also a number of companies that provide both the
technology and the healthcare professionals, thus serving as
one-stop shops for patients (and for insurance companies,
which want to provide these services to patients to save on
the reimbursement costs of customers visiting doctors).
Some of these include the following:
○ Teladoc Health: Teladoc Health is one of the largest and
most well-known telehealth companies in the world. It
offers an extensive range of virtual-healthcare services,
including virtual primary care, specialty care and behavioral
health.
○ American Well (Amwell): Amwell is a telehealth company
that offers a variety of virtual-care services, including
virtual primary care, behavioral health and chronic-disease
management.
○ MDLIVE: MDLIVE is a telehealth company that provides virtual
primary care, behavioral health and specialist services.
○ Telmedicine: Telmedicine is a company that provides a
variety of telehealth services, including virtual primary care,
specialist consultations and remote patient monitoring.
commercialintegrator.com
Apart from familiarizing yourself with these, your firm and
you should develop a strong understanding of regulatory and
compliance requirements related to telehealth, such as
HIPAA and telemedicine laws. You'll also need to have a proper
security infrastructure in place to protect patient privacy
and any data that your team, through its normal operations,
might come in contact with.
In conclusion, as the demand for telehealth services continues
to grow, commercial integration businesses like yours
must quickly take steps to prepare yourselves to meet this
demand. Those steps include everything explained, as well
as just keeping yourselves updated on the latest laws, trends
and advancements in the telehealth industry.
By taking those steps, integration businesses like yours
will be well positioned to provide valuable telehealth-related
services to your clients, while also helping improve patient
care and, in the process, reducing costs and increasing
efficiencies.
Carol Zelkin is executive director of the IMCCA. For more
information, go to IMCCA.org.
MARCH 2023 Commercial Integrator 49
ANDREY POPOV/STOCK.ADOBE.COM
http://www.IMCCA.org
http://www.commercialintegrator.com
Commercial Integrator March 2023
Table of Contents for the Digital Edition of Commercial Integrator March 2023
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