Commercial Integrator May 2022 - 16

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PERFECTING YOUR CRAFT
AVoIP Can Bolster Your Business
with Government Agencies
Set up your team for a win-win in any vertical, but especially in the government sector.
By Alesia Hendley
COVID-19 TOOK our world by storm.
Although we are still in an active pandemic,
we're all finding new ways to navigate our
daily changing environments - from the
way we do business to the way we travel.
One of the few positives to have materialized
is that everything we once knew is
now changing and evolving. It has pushed
us into new territories, especially when it
comes to communications. Pretty much
every vertical within the commercial AV
industry has been affected over the past
two years.
One of the biggest shifts, however,
has come in the government space. If
you've ever dealt with the court system,
for instance, you know that government
bodies tend to be far behind when it comes
to technology. But when the pandemic hit,
they were forced to change their methods
just to keep justice and other government
systems moving.
So, how do we redesign active government
spaces to address their communication
barriers during a pandemic?
The answer lies in adding commercial
AV solutions or, in some cases, updating
legacy systems. Many AV integrators do not
play in the government sector, but the ones
that stepped up are succeeding and doing
so by implementing AVoIP solutions. Xzavia
Killikelly, DSCE, DCME, an audiovisual
design consultant at Conference Technologies,
Inc. (CTI), has seen the government
vertical evolve over the years. Killikelly
heavily focuses on workplace technology,
coupled with AV and IT design and integration.
However, he's also playing a key role
in redesigning what the user experience
looks and feels like in government facilities.
Discovery
Working on projects within the government
vertical can take some time. This isn't the
kind of vertical you're going to stumble
upon and start doing business in. However,
16
Commercial Integrator MAY 2022
a client if you don't have a thorough grasp
of how things function day to day. Relationships
give the insight needed to seek out
the technology that works. "
For AV integrators to be successful in business,
it's imperative to have people on your
team who not only know the technology but
also know how to go about discovering the
client's needs. Killikelly has been successful
in the government sector by harnessing his
strength in both areas. By doing so, he has
helped to continue to position CTI as a top
integrator for government entities.
Xzavia Killikelly, DSCE, DCME, audiovisual
design consultant at Conference
Technologies, Inc. (CTI).
that doesn't mean that doing business in
this space is unattainable. Just ask Killikelly,
who, in his pursuit of creating exceptional
experiences, has focused on not only leading
with the latest technologies but also
taking the time to build relationships with
those who will be using the spaces.
" For me, it's been a mixture of both, " Killikelly
explains. " Building solid relationships
has helped me to understand the challenges
that the various government sectors
face. It is tough to know what technology
will be effective and deliver on the needs of
Setting
Government agencies exist on the federal,
state and local levels. Each space - from
courtrooms, to townhall spaces, to boardrooms
- is utilized differently. That's why
discovery is crucial when it comes to finding
the right solutions for your government
clients. As an expert, Killikelly has seen
changes at all levels, but, from his perspective,
courtrooms have lately benefited
the most from integrating commercial AV
solutions.
" For a long time, " Killikelly begins,
" courtrooms were designed to function
like large conference rooms. " Now, he
says, things have changed. The focus has
shifted to understanding the tech needs at
each level of the court. Killikelly continues,
Leveling the Playing Field with NETGEAR Switches
AV networks are now standard on any AV project. Some are simple installs that only
require an unmanaged switch. That's easy. However, when you're using NDI and
Dante, or any one of a hundred different types of AVoIP systems, network-switch configuration
might be a bit daunting for an AV person. We understand that, and we've
come up with a better way: an AV GUI. Now, you don't have to rely solely on the IT
admin to come and configure your switch. Our AV GUI, found on the AV Line of M4250
switches, uses predefined, tested profiles that you simply assign to whichever ports
you'd like. We then configure the switch for you. And you can rest easy that the switch
will be configured as needed, so you can worry about the million other things on an
install that need attention.
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Commercial Integrator May 2022

Table of Contents for the Digital Edition of Commercial Integrator May 2022