Commercial Integrator November 2022 - 45
of potentially compromising the experience.
In the event that the client proposes
something that could be deleterious
to the end-user experience, Peveler
recommends going back to the design
team to see if they can rework the design
to lower the cost. In so doing, they can
devise a different design that ultimately
will still meet client needs. With the right
design, integrators can create a positive
experience for those who come to spend
their money to patronize that hotel, resort,
casino or other hospitality venue.
Words of Wisdom
McCann Systems' Newbury agrees,
saying, " I think that the importance of
the technology package is something
that cannot be marginalized. " From his
perspective, the current generation of
consumers, as well as the next one, only
feel engaged and satisfied when they are
engulfed constantly in technology. " As
soon as you take that away, you're left with
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'just another space' that may not be worth
a second visit, " he declares.
So, what is Newbury's best advice?
" Go bigger, go cooler, add more integration
[and] begin to create connections
between the physical space you're in
and the virtual world you socialize on. "
Offering a dose of reality, he says that
people are becoming harder to impress.
" [The hospitality] industry can and will
need to grow along with that mentality, "
Newbury warns.
Newbury also advises AV integrators
and other stakeholders to " ...pay attention
to what you see and experience as you
travel through your day. " He adds, " Inspiration
is around every corner, as are things
that could have been done better. Absorb
that and use it to bring value to your
clients on the next opportunity. "
As integrators take advice like this and
turn it into action, it seems likely that the
post-pandemic picture for hospitality and
leisure spaces will be increasingly bright.
Hospitality Venues
and Display Usage
Commercial Integrator: What AV
trends has Planar noticed in how
hospitality clients and integrators use
your products?
Robert Detwiler, director, LED
products, Planar: We're seeing more
customers transition from displays
to LED videowalls. While the average
size may have dipped slightly,
customers are deploying several videowalls
as opposed to a single large
one. This includes resorts, casinos and
sportsbooks who are now recognizing
the role architectural displays play in
supporting digital signage and other
uses. Demand for fine-pitch outdoor
LED videowalls is also rising as hospitality
venues look for ways to deliver
up-close viewing with exceptional
image detail, even in direct sunlight.
11,538
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NOVEMBER 2022 Commercial Integrator 45
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Commercial Integrator November 2022
Table of Contents for the Digital Edition of Commercial Integrator November 2022
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Commercial Integrator November 2022 - 1
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