Commercial Integrator October 2021 - 28

INDUSTRY Customers
If more of your employees will be working from home, what are the main drivers?
Indicate up to 3 factors.
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37.89%
34.78%
31.68%
28.57%
24.84%
Deck deck
By Name Name
8.70%
2.48%
Pandemic experience: Employees with computer-based
work/little interaction found they could work from home
Corporate culture: Encourages work from home
More of our employees will NOT be working at home
AV-enabled: We have installed a cloud and/or
AV infrastructure that facilitates remote work
Top management: Executives direct employees to work
from home to save on real estate
Pressure from competitors: Our competitors enable work
from home, so employees expect us to do so as well
Other
Drivers to WFH
About 38% of respondents said the main
drivers to working from home are the overall
pandemic experience. Employees with
computer-based work and little interaction
found they could work from home.
About 35% said the company culture
encourages working from home. About 32%
employees will not be working from home.
About 30% said one of the drivers was that
their company is AV-enabled - the installation
of a cloud and/or AV infrastructure that facilities
remote work. About 25% said employees
work from home to save on real estate.
Huddle Rooms are the Next Swiss
Army Knife
" Before the pandemic, so much of the focus
in the integration market was on huddle
rooms and cranking out as many huddle
rooms as humanly possible, " says LeBlanc.
Those huddle rooms are now taking on
new uses - they are still used as a collaboration
space except maybe only one person
28
is using the room. " The function may not
change but the utilization of the space that
may have been for two, or three people before,
may be limited to an individual now, "
says Abrams.
" I think moving forward [huddle rooms
are] going to be more of a Swiss army
knife, " says LeBlanc. " The huddle room is
really going to need to evolve into something
that can fit multiple different needs of
a small, enclosed space...the technology
is going to be there for every possible use
case of a huddle. "
Enabling Collaborative Work
" The AV industry is not necessarily dictating
the ways in which collaboration is happening
as much as we used to. We used to enable
collaboration through the tools that we
provided, and people would utilize them in
the spaces the way in which we intended for
them to be used or we hope that they were
using them, " says Abrams. " Now it has become
the norm for almost everybody in the
industry to utilize some level of collaborative
or remote sharing technology. "
Abrams noted customers are guiding
integrators more post pandemic " ...saying
this is how we work, this is what we need to
Commercial Integrator OCTOBER 2021
accomplish, and get done; let's figure out
the best utilization of the tools, as opposed
to the industry bringing them tools and
saying we have tools for you to help do all
of these things. "
WFH Enablement
About 40% of the survey respondents said
they are shifting all meeting rooms to remote
collaboration, such as with Zoom, Microsoft
Teams, and Google Meet. Thirty-one percent
are providing employees with equipment
to enhance home office productivity.
Thirty-two percent are equipping more
meeting/collaboration rooms with AV, with
plans to provide even more, according to
the survey.
Employees that are in the office want to
get the most of out the experience, which
may be a factor as to why 25% say they
are converting office spaces to be more
training and event oriented.
The survey also revealed tech decision
makers are more willing to pay for service-oriented
work, such as support maintenance,
network operations, monitoring
solutions, and training and video conferencing
solutions.
Half of survey respondents indicated
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Commercial Integrator October 2021

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