Environments for Aging - Winter 2022 - 33

community
Building alignment
A proactive design approach can deliver
the right mix of spaces to help attract
and retain an engaged workforce
By Jennifer Sodo and Dan Schindhelm
At the community life center at
Trinity Woods in Tulsa, Okla., staff
customize built-in displays (at left)
with framed photographs of residents
to reinforce the community's
brand message of serving and
connecting with neighbors.
A
MIDST WORKFORCE SHORTAGES,
senior living providers continue
to lose quality candidates to higher
paying jobs in healthcare, hospitality,
and food service. As competition
with these markets increases, employee
engagement must be front and center in recruitment
and retention efforts. An engaged employee
is someone who is involved and enthusiastic
about their work-exceeding expectations and
even promoting their organization. Management
consulting company Gallup Inc., which
regularly conducts cross-industry surveys of
employee engagement to put crucial elements
of workplace culture in perspective, reports that
higher levels of engagement track with positive
outcomes including reduced absenteeism, lower
turnover, and increased productivity.
To support better engagement, and thus attract
and retain the highest quality employees, senior
living providers need to focus on the physical
environment. Specifically, they must determine
what the spaces within their communities convey
about their culture, and then decide how
they can better align those spaces to foster engagement,
which is where designers can help.
To demystify this design challenge, EUA
frames programming discussions and design
decisions around five drivers of an engaged
workplace: safety and security, brand and
identity, well-being, knowledge sharing, and
trust and empowerment. These five drivers,
developed from extensive literature review,
client surveys, strategy sessions, and pilot
projects, don't provide a prescriptive set of
solutions; rather, they set up the expectation
that we can reinforce organizational culture
and prioritize employee engagement through
thoughtful design decisions. Here, we dive
winter 2022 | 33
JUSTIN MIERS PHOTOGRAPHY

Environments for Aging - Winter 2022

Table of Contents for the Digital Edition of Environments for Aging - Winter 2022

Environments for Aging - Winter 2022 - Cover1
Environments for Aging - Winter 2022 - Cover2
Environments for Aging - Winter 2022 - 1
Environments for Aging - Winter 2022 - 2
Environments for Aging - Winter 2022 - 3
Environments for Aging - Winter 2022 - 4
Environments for Aging - Winter 2022 - 5
Environments for Aging - Winter 2022 - 6
Environments for Aging - Winter 2022 - 7
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Environments for Aging - Winter 2022 - 10
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Environments for Aging - Winter 2022 - 22
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Environments for Aging - Winter 2022 - Cover3
Environments for Aging - Winter 2022 - Cover4
https://www.nxtbook.com/emerald/efa/202410
https://www.nxtbook.com/emerald/efa/202404
https://www.nxtbook.com/emerald/efa/202312
https://www.nxtbook.com/emerald/efa/202306
https://www.nxtbook.com/emerald/efa/2023spring
https://www.nxtbook.com/emerald/efa/efa-2022-winter
https://www.nxtbook.com/emerald/efa/2022summer
https://www.nxtbook.com/emerald/efa/2022spring
https://www.nxtbook.com/emerald/efa/2021Winter
https://www.nxtbook.com/emerald/efa/Summer2021
https://www.nxtbook.com/emerald/efa/Spring2021
https://www.nxtbook.com/nxtbooks/efa/fall2020
https://www.nxtbook.com/nxtbooks/efa/summer2020
https://www.nxtbook.com/nxtbooks/efa/2020summer
https://www.nxtbook.com/nxtbooks/efa/2020spring
https://www.nxtbook.com/nxtbooks/efa/2019fall
https://www.nxtbook.com/nxtbooks/efa/2019summer
https://www.nxtbook.com/nxtbooks/efa/2019spring
https://www.nxtbook.com/nxtbooks/efa/2018fall
https://www.nxtbook.com/nxtbooks/efa/2018summer
https://www.nxtbook.com/nxtbooks/efa/2018spring
https://www.nxtbook.com/nxtbooks/efa/2017fall
https://www.nxtbook.com/nxtbooks/efa/2017spring
https://www.nxtbook.com/nxtbooks/efa/2017winter
https://www.nxtbook.com/nxtbooks/efa/2016fall
https://www.nxtbook.com/nxtbooks/efa/2016spring
https://www.nxtbook.com/nxtbooks/efa/201510
https://www.nxtbookmedia.com