Healthcare Design - September 2024 - 24
Owner/Provider
STACEY JOHNSON
LCSW, MBA, President/vice president, Riverside
Mental Health & Recovery Center (Hampton, Va.)
S
IX YEARS AGO, Stacey Johnson joined
Riverside Health System, a Virginiabased
healthcare organization that
operates four acute care hospitals
and three specialty hospitals. Here,
she's been at the center of significant efforts to
improve behavioral healthcare at the organization.
As the hospital president of the Riverside
Mental Health & Recovery Center (RMHRC) in
Hampton, Va., a campus of Riverside Regional
Medical Center, Johnson recognized a gap in
mental health services in the region. Specifi cally,
she sought a solution that would keep pediatric
and adult patients in crisis out of standard emergency
departments (ED).
Leading a feasibility study to validate need,
she determined that a freestanding psychiatric
ED-the first in Virginia-would best serve the
community. With few examples to build from
and many ED regulations to navigate, Johnson
and her team worked closely with state regulatory
agencies to define this type of facility. She
also developed partnerships with local and city
organizations to ensure the solution met the
needs of the community.
In November 2023, the 15,800-square-foot
expansion opened at RMHRC, delivering the
state's fi rst ED specifi cally designed and staff ed
24
SEP TEMBER 202 4
to treat adult and pediatric behavioral health
emergencies. The calm and therapeutic setting
features separate treatment areas for the diff erent
patient populations, as well as open community
areas, sensory rooms, and secure outdoor
areas designed for treatment and de-escalation.
Johnson was also deliberate about providing
a positive staff experience where employees
feel respected, engaged, empowered, and safe.
Specifically, rather than use a standard nurses'
station, she advocated for a central, secure team
station where all disciplines work collaboratively
while maintaining lines of sight to patients.
Dedicated to helping deliver new research in
behavioral health design, Johnson plans to share
her knowledge with others and is committed to
supporting post-occupancy evaluations of the
new psychiatric ED. By driving new ideas and approaches
to promote equity in behavioral health,
Johnson's efforts at RMHRC have set a precedent
for others to follow, both within Virginia
and in communities throughout the country.
RMHRC Psychiatric ED
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Healthcare Design - September 2024
Table of Contents for the Digital Edition of Healthcare Design - September 2024
Healthcare Design - September 2024 - Cover1
Healthcare Design - September 2024 - Cover2
Healthcare Design - September 2024 - 1
Healthcare Design - September 2024 - 2
Healthcare Design - September 2024 - 3
Healthcare Design - September 2024 - 4
Healthcare Design - September 2024 - 5
Healthcare Design - September 2024 - 6
Healthcare Design - September 2024 - 7
Healthcare Design - September 2024 - 8
Healthcare Design - September 2024 - 9
Healthcare Design - September 2024 - 10
Healthcare Design - September 2024 - 11
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Healthcare Design - September 2024 - 15
Healthcare Design - September 2024 - 16
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Healthcare Design - September 2024 - 18
Healthcare Design - September 2024 - 19
Healthcare Design - September 2024 - 20
Healthcare Design - September 2024 - 21
Healthcare Design - September 2024 - 22
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Healthcare Design - September 2024 - 37
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Healthcare Design - September 2024 - Cover3
Healthcare Design - September 2024 - Cover4
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