Kitchen & Bath Business September/October 2023 - 18

SMAR T HOME
DE SIGN
Tech Dream Team
The importance of working with and choosing the right integrator
THE INTEGRATION OF TECHNOLOGY has become
increasingly important in creating spaces
that are both aesthetically pleasing and highly
functional. Interior designers play a crucial
role in achieving this balance, and partnering
with the right home technology integrator is
essential. Th is is a professional who specializes
in designing, installing and integrating various
technologies within a home to create a seamless
and connected living environment. Th ey design
and implement solutions that incorporate lighting,
audio/video, security, smart home, networks,
motorized shading, wellness solutions and more.
Th e Home Technology Association recognizes
the signifi cance of designer-integrator collaboration,
emphasizing the importance of selecting
a qualifi ed integrator who respects designers,
possesses technical expertise and excels in collaboration,
communication and customer service.
Let's delve into the critical role of a qualifi ed
home integrator and how partnering with one
leads to exceptional spaces and alleviates stress.
RESPECTING INTERIOR DESIGNERS
Designers possess a discerning eye for aesthetics,
ensuring that every element within a home aligns
with the overall vision. A qualifi ed integrator
values the designer's expertise, working collaboratively
to integrate technology without compromising
aesthetics. When designed properly,
the technology systems will enhance the home's
ambiance while respecting the designer's vision.
EFFECTIVE COMMUNICATION
Initially, a qualifi ed integrator is a technology
consultant, actively listening to the homeowner's
and designer's needs before making any technology
recommendations.
An integrator should be brought into your
project as early as possible. Th e best ones can
provide design drawings and documentation
to defi ne where the technology systems will
be located. With this advance collaboration,
potential misunderstandings can be avoided,
and aesthetics are maximized.
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EXEMPLARY CUSTOMER SERVICE
Th e best integrators are committed to exceptional customer service. Th ey
place great importance on customer satisfaction, displaying responsiveness
and attentiveness. By off ering comprehensive post-installation support, a
reputable integrator ensures the long-term performance of the technology
systems, providing homeowners with peace of mind. Much like interior
designers, the best integrators have a lifelong relationship with the client.
TECHNOLOGY SOLUTIONS
Th e world of home tech is constantly evolving. New product categories and
product evolution give interior designers a wide selection of options to hide
and blend technology into the decor.
" By offering comprehensive post-installation
support, a reputable integrator ensures the longterm
performance of the technology systems,
providing homeowners with peace of mind. "
A qualifi ed integrator stays up to date with the latest advancements,
enabling them to recommend and implement the most suitable solutions
for each design project. Whether it's intuitive lighting control, motorized
window treatments or a home theater, a skilled integrator brings technical
expertise to the project, ensuring technology seamlessly integrates into the
design while enhancing functionality.
CHOOSING THE RIGHT INTEGRATOR
Th e right integrator keeps up to date with the latest tech trends, so you don't
have to get bogged down in the details. Lean on your integrator, and they'll
give you the information and installation skills needed for each project.
Th e HTA created the home technology industry's fi rst standard of excellence
for integration fi rms. HTA-certifi ed integrators are from vetted fi rms
that have met the HTA's stringent criteria. HTA certifi cation is akin to Michelin
stars for the best restaurants and GIA ratings for the best diamonds.
To further help interior designers find the most designer-friendly
integrators, the HTA launched the HTA Design Partner designation
in 2023. This is an opt-in program open to HTA-certified integrators.
Firms that opt in to this program commit to be collaborative and
respectful design team partners. Learn more about this designation at
https://bit.ly/PTA-form

By Josh Christian, CEO of the Home Technology
Association, htacertifi ed.org
https://htacertified.org/app/articles/what-is-an-hta-design-partner/ http://www.htacertified.org
Kitchen & Bath Business September/October 2023

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