Pizza Today - January 2022 - 51

the downtown and we are doing
a lot better there than we ever did
downtown, " he says.
Even with a turbulent 2020, Di
Diana says 2021 rebounded better
than expected. " Overall, we are on
pace for 2021 to probably have our
best year, " he said last fall.
" I think what a lot of people do too
now is COVID forced you to adjust
the way you do business, " he says. " So
now you are taking so much more of
a harder look on so many things and
you are improving your operation and
trying to be more efficient with less
people. "
In a time when hiring has become
a scarcity, Di Diana says it's been
challenging. Whereas Bacci used to
receive 40 to 50 applications, that
number has dwindled to four or five.
But Bacci has been able to maintain
by shifting employees and leadership
between locations. It's a shift that he
sees will continue - hiring staff with
a license that can work at multiple
locations.
As Bacci continues to grow and
thrive, Di Diana reflects on the keys
to restaurant success. " I think it's
going back to the basics, " he says.
" With the Internet, there are so many
things you can do. You can get so far
ahead of yourself with things. If you
don't master the fundamentals first,
I don't care how much data you can
retrieve, no successful restaurant that
I know of doesn't have quality, service,
cleanliness and then you have to do
it consistently, which is the fourth. If
you can't master those, it's going to be
pretty hard to be successful. And then
revisit that.
" At some points this is a 24-hour
operation. Everything moves so
fast in the restaurant business. It's
easy to miss stuff or get diverted in
your intention. I have these things
plastered in front of me every day
so that I know no matter what is
happening, no matter what the
project is, we have to look at these
three things all the time and I need to
make sure everyone else understands
that as well. "
Finding success young, Di Diana
says, it can be easy to forget what it
takes. " You have to stay humble, " he
says. " You have to remember what got
you there in the first place. I see it in
the restaurant business a lot and I've
made the mistake, especially when
I was younger and first had a little
bit of success. And then you take a
couple steps back and then you just
anticipate it every time, forgetting
that it's really, really hard to be
successful. I've got to work at it every
day. What do I mean by work? It's not
physically working in there every day
- although that's not a bad thing,
either, for any operator ... but it's also
whether it's seminars and education
and learning, trying other places, and
trying different things. You have to
constantly, constantly work. "
DENISE GREER is Executive Editor at
Pizza Today.
JANUARY 2022 / PIZZATODAY.COM / 51

http://www.PIZZATODAY.COM

Pizza Today - January 2022

Table of Contents for the Digital Edition of Pizza Today - January 2022

Pizza Today - January 2022 - CT1
Pizza Today - January 2022 - CT2
Pizza Today - January 2022 - Cover1
Pizza Today - January 2022 - Cover2
Pizza Today - January 2022 - 3
Pizza Today - January 2022 - 4
Pizza Today - January 2022 - 5
Pizza Today - January 2022 - 6
Pizza Today - January 2022 - 7
Pizza Today - January 2022 - 10
Pizza Today - January 2022 - 9
Pizza Today - January 2022 - 10
Pizza Today - January 2022 - 11
Pizza Today - January 2022 - 12
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Pizza Today - January 2022 - 14
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Pizza Today - January 2022 - 17
Pizza Today - January 2022 - 18
Pizza Today - January 2022 - 19
Pizza Today - January 2022 - 20
Pizza Today - January 2022 - 21
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Pizza Today - January 2022 - 25
Pizza Today - January 2022 - 26
Pizza Today - January 2022 - 27
Pizza Today - January 2022 - 28
Pizza Today - January 2022 - 29
Pizza Today - January 2022 - 30
Pizza Today - January 2022 - 31
Pizza Today - January 2022 - 32
Pizza Today - January 2022 - 33
Pizza Today - January 2022 - 34
Pizza Today - January 2022 - 35
Pizza Today - January 2022 - 36
Pizza Today - January 2022 - 37
Pizza Today - January 2022 - 38
Pizza Today - January 2022 - 39
Pizza Today - January 2022 - 40
Pizza Today - January 2022 - 41
Pizza Today - January 2022 - 42
Pizza Today - January 2022 - 43
Pizza Today - January 2022 - 44
Pizza Today - January 2022 - 45
Pizza Today - January 2022 - 46
Pizza Today - January 2022 - 47
Pizza Today - January 2022 - 48
Pizza Today - January 2022 - 49
Pizza Today - January 2022 - 50
Pizza Today - January 2022 - 51
Pizza Today - January 2022 - 52
Pizza Today - January 2022 - 53
Pizza Today - January 2022 - 54
Pizza Today - January 2022 - 55
Pizza Today - January 2022 - 56
Pizza Today - January 2022 - 57
Pizza Today - January 2022 - 58
Pizza Today - January 2022 - 59
Pizza Today - January 2022 - 60
Pizza Today - January 2022 - 61
Pizza Today - January 2022 - 62
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Pizza Today - January 2022 - Cover3
Pizza Today - January 2022 - Cover4
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