Pizza Today - February 2022 - 32

only find and keep the people who want
to do as little as possible. They happily
take their paycheck then go home.
Meanwhile, you're stuck toiling away.
To have freedom from your restaurant
- whether it's financial, physical
or mental - you have to have people
who do the work. You must allow your
employees to help you. Teach them what
you want done and how to do it. People
want to take pride in the work they do
and are looking for a way to contribute.
They want to do a good job and be
recognized for their talents. There are
people like you! And you want to know
what motivates them? A good leader.
Leaders own the most profitable
restaurants, are " needed " the least, have
a better quality of life and have the most
financial freedom. And being able to
lead someone to take ownership of their
work and be part of that larger vision
is what will make your pizzeria wildly
profitable, too.
Principle #3: Let systems lead
for you.
Here is what I know that not everyone
wants to admit. You don't have to be a
natural leader to be a great leader.
When you opened your restaurant, did
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you set a goal to become a great leader?
Probably not. Restaurant owners are
usually more interested in providing a
great experience for their community, to
create memories and contribute to the
lives of others.
But you do need to become a leader to
accomplish these things AND be profitable
without burning yourself out. How
do you become a great leader so you
can give your customers what they want
and get what you want in return, even if
you're not a natural leader?
1 cheese brand.
877.LACTALIS (522.8254) | GalbaniPro.com
@GalbaniProfessionaleUS
©2021 Lactalis American Group, Inc., Buffalo, NY 14420.
Galbani is a® of Egidio Galbani S.r.l.
SYSTEMS!
What do I mean by systems? A system
is a set way of doing any task and/or
process in your restaurant. They can be
big and small, minor and major. When
you document whatever task needs to
get done, you suddenly become in control
of everything down to the smallest
detail without having to lift a finger to
do it yourself. Your systems are how your
employees know what the job is and how
to get it done.
Systems also remove personality from
the situation. Instead of managing a person's
behavior, you're managing whether
they followed the systems or not. When
you run your pizzeria using systems,
you can plug just about anyone into a
position, train them how to do it and it
gets done how you want it done. When
it's well documented, someone could
read the instructions, jump into the role
and do a decent enough job to get it
done better than what you're probably
experiencing now.
In this way, systems create great leaders.
They replicate the excellence that you
would bring to the task while allowing
your employees to take ownership and
pride in a job well-done. Once you have
the right systems in place, you're able to
lead your team even when you're not in
the building. And that is the key to
being profitable without being restaurant-bound.
That
breakthrough you feel that's so
close - it really IS that close. It's within
reach but like I said at the beginning of
this article, you have to accept something
you're doing has to change.
If you're interested in learning how
to actively adopt and follow these three
principles, I invite you to attend the two
workshops I'm teaching at Pizza Expo
2022. They are Restaurant Business
Essentials, Part I: The Proven Formula
for Pizzeria Success and Restaurant
Business Essentials, Part II: Systems and
Formulas for Controlling Your Food and
Labor Costs. I definitely recommend
attending both sessions to learn everything
you need to know so you can stop
burning the candle at both ends and
have a team of people you can trust. n
DAVID SCOTT PETERS is an author,
restaurant coach and speaker who teaches
restaurant operators how to take control of their
businesses and finally realize their full potential.
His first book, Restaurant Prosperity Formula:
What Successful Restaurateurs Do, teaches the
systems and traits to develop to run a profitable
restaurant. Thousands of restaurants have worked
with Peters to transform their businesses. Get his
three principles to restaurant success at https://
dsp.coach/three-key-principles.
http://www.GalbaniPro.com https://dsp.coach/three-key-principles.com https://dsp.coach/three-key-principles.com http://www.GalbaniPro.com
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