Pizza Today - March 2022 - 83
Pizza Today: What are some
measures you have taken to keep
employee morale up during the
pandemic?
Bean: We've been perking up our
employees with positivity and positive
reinforcements. Some weekends we grab
cookies or energy drinks for the staff .
We've also tried to pin-point problem
areas that can alleviate the employee
struggles, such as modifying expo areas
to create a more productive workspace or
implementing visual cook charts to
reduce mistakes in the kitchen. Th e biggest
assistance has been fl exibility,
acknowledging that the staff also needs
that mental break - so we've been providing
more opportunities for requests off
even if it's a little more work on us at the
end of the day.
Smith: Th is has evolved over the
course of the pandemic for us. In the
beginning, we wanted to make sure our
employees' needs were being met. Most of
our team were laid off from their second
jobs, and we had to layoff most of our
front of house staff . We were buying extra
supplies and groceries for our staff to take
home if needed. We also kept all of our
laid-off staff on health insurance.
Th ings we have done more recently are
pretty simple, really. We see our staff as
an asset worth investing in. So, we have
made sure we are paying competitive
wages and giving raises where they are
earned. It's so much easier to invest in
our existing staff rather than hire in this
market. We are checking in with staff regularly
to see how they are doing, not just
at work but in general. People are burnt
out in our industry, and we want to make
sure we are able to give staff some extra
days off when needed. We also closed for
an extra couple days after Christmas to
give staff a break. Finally, we have made
a huge eff ort to make sure we aren't running
shifts short staff ed and adding to our
employees' stress level. We have modifi ed
service or hours as necessary to make
sure our staff has the most positive work
environment possible.
Di Diana: I was on a fl ight from OKC
to Chicago years back, and I was lucky
enough to sit next to Coach Billy Donovan.
At that time, he was the head coach
of the Oklahoma City Th under. About
an hour into the fl ight, I built up the
courage to introduce myself, and asked
him: " Coach, what is the secret to your
success? " And he answered me without
hesitation and said it was his team. And
the key to building his staff was letting
them know how much he cared; hence
he was on a late fl ight to Chicago in the
off -season to go meet with a player and
one of his staff members. Anyway, I really
took that advice to heart during the
pandemic. As a restaurant operator with
multiple sites, the pandemic and initial
lockdowns felt like the apocalypse. And
while I was busy with everything on my
plate, I had to take a step back and say to
myself: " If I'm this worried about things
and I'm supposed to be the captain of this
ship, how scared must my team members
be? "
My perspective really changed a few
months in, and I really dove into constantly
communicating with everyone on
MARCH 2022 / PIZZATODAY.COM / 83
JUNE
17
http://www.PIZZATODAY.COM
Pizza Today - March 2022
Table of Contents for the Digital Edition of Pizza Today - March 2022
Vital Restaurant Reports
Commentary
Digital
Conversation
Mike's Monthly Tip
Man on the Street
Building Blocks
Tony's Trending Recipe
Knead to Know
Destinations
Nurturing Young Talent
Six Money Savers
Regulatory Red Tape
Operating Hours
Solid Slice Sales
Trending Tavern Style
Southeast Asian Fusion
Pasta for Profits
Hot Topping: Chorizo
Valuation of the Biz
Transferring Ownership
The Spinoff Pizzeria
Employee Morale
Go on the Offensive at Pizza Expo
On the Road: Triple Jay's Pizza, Atlanta, Georgia
Product Showcase
Pizza Today Yellow Pages
The Marketplace
Expo Spotlight
Pizza Today - March 2022 - CT1
Pizza Today - March 2022 - CT2
Pizza Today - March 2022 - Vital Restaurant Reports
Pizza Today - March 2022 - Cover2
Pizza Today - March 2022 - Commentary
Pizza Today - March 2022 - 4
Pizza Today - March 2022 - 5
Pizza Today - March 2022 - 6
Pizza Today - March 2022 - 7
Pizza Today - March 2022 - Digital
Pizza Today - March 2022 - 9
Pizza Today - March 2022 - Conversation
Pizza Today - March 2022 - 11
Pizza Today - March 2022 - Mike's Monthly Tip
Pizza Today - March 2022 - 13
Pizza Today - March 2022 - Man on the Street
Pizza Today - March 2022 - 15
Pizza Today - March 2022 - Building Blocks
Pizza Today - March 2022 - 17
Pizza Today - March 2022 - Tony's Trending Recipe
Pizza Today - March 2022 - 19
Pizza Today - March 2022 - Knead to Know
Pizza Today - March 2022 - 21
Pizza Today - March 2022 - 22
Pizza Today - March 2022 - 23
Pizza Today - March 2022 - Destinations
Pizza Today - March 2022 - 25
Pizza Today - March 2022 - 26
Pizza Today - March 2022 - 27
Pizza Today - March 2022 - 28
Pizza Today - March 2022 - 29
Pizza Today - March 2022 - 30
Pizza Today - March 2022 - 31
Pizza Today - March 2022 - 32
Pizza Today - March 2022 - 33
Pizza Today - March 2022 - Nurturing Young Talent
Pizza Today - March 2022 - 34A
Pizza Today - March 2022 - 34B
Pizza Today - March 2022 - 35
Pizza Today - March 2022 - 36
Pizza Today - March 2022 - 37
Pizza Today - March 2022 - 38
Pizza Today - March 2022 - 39
Pizza Today - March 2022 - Six Money Savers
Pizza Today - March 2022 - 41
Pizza Today - March 2022 - 42
Pizza Today - March 2022 - 43
Pizza Today - March 2022 - Regulatory Red Tape
Pizza Today - March 2022 - 45
Pizza Today - March 2022 - 46
Pizza Today - March 2022 - 47
Pizza Today - March 2022 - Operating Hours
Pizza Today - March 2022 - 49
Pizza Today - March 2022 - 50
Pizza Today - March 2022 - 50A
Pizza Today - March 2022 - 50B
Pizza Today - March 2022 - SG1
Pizza Today - March 2022 - SG2
Pizza Today - March 2022 - SG3
Pizza Today - March 2022 - SG4
Pizza Today - March 2022 - SG5
Pizza Today - March 2022 - SG6
Pizza Today - March 2022 - SG7
Pizza Today - March 2022 - SG8
Pizza Today - March 2022 - SG9
Pizza Today - March 2022 - SG10
Pizza Today - March 2022 - SG11
Pizza Today - March 2022 - SG12
Pizza Today - March 2022 - SG13
Pizza Today - March 2022 - SG14
Pizza Today - March 2022 - SG15
Pizza Today - March 2022 - SG16
Pizza Today - March 2022 - SG17
Pizza Today - March 2022 - SG18
Pizza Today - March 2022 - SG19
Pizza Today - March 2022 - SG20
Pizza Today - March 2022 - SG21
Pizza Today - March 2022 - SG22
Pizza Today - March 2022 - SG23
Pizza Today - March 2022 - SG24
Pizza Today - March 2022 - SG25
Pizza Today - March 2022 - SG26
Pizza Today - March 2022 - SG27
Pizza Today - March 2022 - SG28
Pizza Today - March 2022 - SG29
Pizza Today - March 2022 - SG30
Pizza Today - March 2022 - SG31
Pizza Today - March 2022 - SG32
Pizza Today - March 2022 - SG33
Pizza Today - March 2022 - SG34
Pizza Today - March 2022 - SG35
Pizza Today - March 2022 - SG36
Pizza Today - March 2022 - SG37
Pizza Today - March 2022 - SG38
Pizza Today - March 2022 - SG39
Pizza Today - March 2022 - SG40
Pizza Today - March 2022 - 51
Pizza Today - March 2022 - Solid Slice Sales
Pizza Today - March 2022 - 53
Pizza Today - March 2022 - 54
Pizza Today - March 2022 - 55
Pizza Today - March 2022 - Trending Tavern Style
Pizza Today - March 2022 - 57
Pizza Today - March 2022 - 58
Pizza Today - March 2022 - 59
Pizza Today - March 2022 - Southeast Asian Fusion
Pizza Today - March 2022 - 61
Pizza Today - March 2022 - Pasta for Profits
Pizza Today - March 2022 - 63
Pizza Today - March 2022 - 64
Pizza Today - March 2022 - 65
Pizza Today - March 2022 - Hot Topping: Chorizo
Pizza Today - March 2022 - 67
Pizza Today - March 2022 - 68
Pizza Today - March 2022 - 69
Pizza Today - March 2022 - Valuation of the Biz
Pizza Today - March 2022 - 71
Pizza Today - March 2022 - 72
Pizza Today - March 2022 - 73
Pizza Today - March 2022 - Transferring Ownership
Pizza Today - March 2022 - 75
Pizza Today - March 2022 - 76
Pizza Today - March 2022 - 77
Pizza Today - March 2022 - The Spinoff Pizzeria
Pizza Today - March 2022 - 79
Pizza Today - March 2022 - 80
Pizza Today - March 2022 - 81
Pizza Today - March 2022 - Employee Morale
Pizza Today - March 2022 - 83
Pizza Today - March 2022 - 84
Pizza Today - March 2022 - 85
Pizza Today - March 2022 - Go on the Offensive at Pizza Expo
Pizza Today - March 2022 - 87
Pizza Today - March 2022 - 88
Pizza Today - March 2022 - 89
Pizza Today - March 2022 - On the Road: Triple Jay's Pizza, Atlanta, Georgia
Pizza Today - March 2022 - 91
Pizza Today - March 2022 - 92
Pizza Today - March 2022 - 93
Pizza Today - March 2022 - Product Showcase
Pizza Today - March 2022 - 95
Pizza Today - March 2022 - Pizza Today Yellow Pages
Pizza Today - March 2022 - 97
Pizza Today - March 2022 - 98
Pizza Today - March 2022 - 99
Pizza Today - March 2022 - 146
Pizza Today - March 2022 - 101
Pizza Today - March 2022 - 102
Pizza Today - March 2022 - The Marketplace
Pizza Today - March 2022 - 104
Pizza Today - March 2022 - 105
Pizza Today - March 2022 - 106
Pizza Today - March 2022 - 107
Pizza Today - March 2022 - 108
Pizza Today - March 2022 - 109
Pizza Today - March 2022 - 110
Pizza Today - March 2022 - 111
Pizza Today - March 2022 - 112
Pizza Today - March 2022 - 113
Pizza Today - March 2022 - Expo Spotlight
Pizza Today - March 2022 - Cover3
Pizza Today - March 2022 - Cover4
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