Pizza Today -March 2023 - 78
bar manager if we're providing full-time
employment, " he says.
Beyond the basics
With $60,000 standing as baseline
GM pay at PizzaMan Dan units, Collier
then provides achievable bonuses
that can add up to 25 percent to one's
annual salary. While the bonuses are
often tied to core profit-driving figures
like sales, food and labor costs, Collier
has layered in other key performance
indicators as well, from service-level
inspections to Yelp reviews. Given
existing labor woes, some owners are
tying managerial bonuses to employee
retention as well.
Whatever one's bonus criteria might
be, bonuses should be attainable and in
writing.
" This can't only be promised in the
interview, " Krzak says. " There needs to
be transparency and clarity. "
In one interesting twist, Collier issues
bonuses monthly. This way, he says,
GMs feel the bump throughout the
year rather than receiving one lump
sum at year's end. He feels this better
impacts his managers' standard of living
and drives consistent motivation.
And while money talks, so, too, does
quality of life. It's why many forwardthinking
restaurants are prioritizing
flexibility and work-life balance. Krzak
cites one fast-casual chain that gives
its managers the option of working
four 10-hour shifts or five eight-hour
shifts each week. Another, meanwhile,
provides its managers one weekend off
each month.
" Managers don't want to be married to
or consumed by the work, so flexibility
is appealing, " Krzak says.
DANIEL P. SMITH Chicago-based writer
has covered business issues and best
practices for a variety of trade publications,
newspapers, and magazines.
What else
do today's
managers want?
Restaurant managers
responding to a recent Gecko
Hospitality survey tabbed
" better opportunity " and
" no growth " as well as " not
satisfied " as three of the top
reasons they left their previous
employer.
Gecko president Robert
Krzak reminds that all staff
members, including managers,
aim to be a part of something
bigger, not " beat into the
ground and treated like cattle. "
They want opportunities
to advance, develop their
skills, amplify their voice
and contribute to a winning
operation.
To this point, Uno Pizzeria
leadership is working
on a Managing Director
Program for its GMs as well
as an incentive program for
GMs who mentor people
to take on bigger roles
elsewhere in the company.
Dan Collier, meanwhile,
created manager in training
positions at PizzaMan Dan's
stores to elevate his most
promising shift managers.
Collier's program creates
advancement opportunities
for motivated staff and also
builds a stable of potential
GM candidates to fill future
vacancies.
78 / PIZZATODAY.COM / MARCH 2023
http://SliceLife.com/GetStarted
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http://www.PIZZATODAY.COM
Pizza Today -March 2023
Table of Contents for the Digital Edition of Pizza Today -March 2023
Pizza Today -March 2023 - CT1
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Pizza Today -March 2023 - Cover1
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Pizza Today -March 2023 - Cover3
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