Pizza Today - October 2023 - 16

Building Blocks
Change is
Constant
Nick Bogacz
Founder & President
Caliente Pizza & Draft House
" The great growling engine of
change - technology. "
Alvin Toffl er
L
ong gone are the days
of writing every order
and check by hand.
Point-of-Sale (POS) systems are
as essential to the pizza business
as a dough mixer or an oven. One
could argue that the POS is the
most important piece of equipment
in the whole building. So,
how do you choose the right one?
I look at buying a POS system
like a marriage; I don't believe
in switching out POS systems...
I like to get it right in the
beginning. POS are cloud-based
systems that can send updates to
software periodically. Th ink of
your phone and how it occasionally
updates to stay current with
new technology. You want the
same with your POS.
Having a trustworthy, reliable
local representative when
choosing a POS system is very
important. Th is means you have
someone in your area that not
only sells you the POS, but also
will service it and update it when
needed. A lot of times, they will
also provide IT support. We once
had a fl ash fl ood in our building
late at night, and the whole
system went down. I called my
local sales rep, and he came over
at 11 p.m. at night and put in
a new server so that we could
open in the morning. If we have
an issue with the system, we
just call him and he answers
and addresses the issue as soon
as possible. Not having to wait
on hold with someone a county
- or entire continent - away is
priceless.
I really believe that there is
no one perfect POS system. It's
just about picking one that you
can be comfortable with, and
that best suits your business
needs. It's also important to
consider what type of pizzeria
16 / PIZZATODAY.COM / OCTOBER 2023
you operate when making this
decision. Some systems are
designed simply for pick-up
and delivery shops, some are
catered to slice shops, and some
are made for full-service restaurants.
What if your pizzeria has
all three aspects? Well, there's a
POS for that too.
Scouting perspective systems
is a must. I always start with
asking other operators what
they use and what they like and
don't like about it. It's even better
to go to a pizzeria and see it
in action and ask staff how long
it took them to learn the system.
Another great way to scout
a POS is at Pizza Expo. Seeing
a demo of the system helps
clarify your questions. And,
most times, a deal can be made
on the show room fl oor! Th at's
one of the best things about
Pizza Expo. Once the POS
negotiations start, remember
my favorite strategy of negotiating:
always work low and
slow. Next month, we'll dig into
buying the rest of the equipment
for your pizzeria.
@caliente_pizza

http://www.PIZZATODAY.COM

Pizza Today - October 2023

Table of Contents for the Digital Edition of Pizza Today - October 2023

Pizza Today - October 2023 - CT1
Pizza Today - October 2023 - CT2
Pizza Today - October 2023 - Cover1
Pizza Today - October 2023 - Cover2
Pizza Today - October 2023 - 3
Pizza Today - October 2023 - 4
Pizza Today - October 2023 - 5
Pizza Today - October 2023 - 6
Pizza Today - October 2023 - 7
Pizza Today - October 2023 - 8
Pizza Today - October 2023 - 9
Pizza Today - October 2023 - 10
Pizza Today - October 2023 - 11
Pizza Today - October 2023 - 12
Pizza Today - October 2023 - 13
Pizza Today - October 2023 - 14
Pizza Today - October 2023 - 15
Pizza Today - October 2023 - 16
Pizza Today - October 2023 - 17
Pizza Today - October 2023 - 18
Pizza Today - October 2023 - 19
Pizza Today - October 2023 - 20
Pizza Today - October 2023 - 21
Pizza Today - October 2023 - 22
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Pizza Today - October 2023 - 25
Pizza Today - October 2023 - 26
Pizza Today - October 2023 - 27
Pizza Today - October 2023 - 28
Pizza Today - October 2023 - 29
Pizza Today - October 2023 - 30
Pizza Today - October 2023 - 31
Pizza Today - October 2023 - 32
Pizza Today - October 2023 - 33
Pizza Today - October 2023 - 34
Pizza Today - October 2023 - 35
Pizza Today - October 2023 - 36
Pizza Today - October 2023 - 37
Pizza Today - October 2023 - 38
Pizza Today - October 2023 - 39
Pizza Today - October 2023 - 40
Pizza Today - October 2023 - 41
Pizza Today - October 2023 - 42
Pizza Today - October 2023 - 43
Pizza Today - October 2023 - 44
Pizza Today - October 2023 - 45
Pizza Today - October 2023 - 46
Pizza Today - October 2023 - 47
Pizza Today - October 2023 - 48
Pizza Today - October 2023 - 49
Pizza Today - October 2023 - 50
Pizza Today - October 2023 - 51
Pizza Today - October 2023 - 52
Pizza Today - October 2023 - 53
Pizza Today - October 2023 - 54
Pizza Today - October 2023 - 55
Pizza Today - October 2023 - 56
Pizza Today - October 2023 - 57
Pizza Today - October 2023 - 58
Pizza Today - October 2023 - 59
Pizza Today - October 2023 - 60
Pizza Today - October 2023 - 61
Pizza Today - October 2023 - 62
Pizza Today - October 2023 - 63
Pizza Today - October 2023 - 64
Pizza Today - October 2023 - 65
Pizza Today - October 2023 - 66
Pizza Today - October 2023 - 67
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Pizza Today - October 2023 - 70
Pizza Today - October 2023 - 71
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Pizza Today - October 2023 - 73
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Pizza Today - October 2023 - Cover3
Pizza Today - October 2023 - Cover4
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