Pizza Today - May 2024 - 26

OPERATIONS
pavel siamionov/AdobeStock
Bar Staff Training
Pizzeria owners must make sure employees know
safety, hospitality and beverages
T
raining bar staff entails
much more than demonstrating
how to make a
Negroni or Aperol Spritz. Learning
how to pour wine and beer and
prepare cocktails is important, but
pizzeria owners say they cover other
important details when teaching
crew members how to serve alcohol.
Whether it's a small selection of
wines and beers that pair well with
pizza, or a full cocktail program
showcasing the latest trends, alcohol
sales account for a large portion of
dine-in revenues. Alcohol also presents
risks, as restaurants that serve
alcohol could find themselves potentially
liable if a customer becomes
26 / P IZZATODAY.COM / MAY 2024
intoxicated and injures themselves or
others.
Safety is Crucial
At Soprana Rooftop Cucina in
Asheville, North Carolina, safety is
the top priority in bar training. The
rooftop pizzeria, located atop the
new Embassy Suites by Hilton Asheville
Downtown, opened in March.
" At Soprana Rooftop Cucina, we
prioritize responsible alcohol service
to ensure the safety and enjoyment
of our guests, " Brian Sherwood,
director of food and beverage at
Embassy Suites by Hilton Asheville
Downtown, and Sean Moline,
outlets manager at Embassy Suites by
By Nora Caley
Hilton Asheville Downtown, said by
e-mail. " Our team undergoes rigorous
TIPS (Training for Intervention
Procedures) certification, equipping
them with the knowledge and
skills to navigate legal regulations
seamlessly while understanding the
nuances of alcoholic beverage flavors
and pairings. "
There is mandatory TIPS Training,
and the entire service staff is certified
to handle alcohol service responsibly.
Staff at Soprana learn key standards,
such as how to verify a customer's age
by rigorously checking IDs to uphold
legal age requirements. Another
standard is bartender protocol, which
refers to following strict procedures

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Pizza Today - May 2024

Table of Contents for the Digital Edition of Pizza Today - May 2024

Pizza Today - May 2024 - CT1
Pizza Today - May 2024 - CT2
Pizza Today - May 2024 - Cover1
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Pizza Today - May 2024 - Cover3
Pizza Today - May 2024 - Cover4
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