Security Sales & Integration August 2021 - 38

Management
2021 Wholesale
Monitoring Roundtable
Oppenheim: Affiliated employs a rigorous,
multifaceted testing regime that helps us identify
the best talent. This, combined with a holistic,
award-winning training program focused
on the changing needs of today's workforce, has
allowed us to have one of the lowest attrition
rates in the industry. Fewer than 2% of applicants
pass our rigorous background, personality,
and skills assessment and successfully go on
to become monitoring specialists. All of our
monitoring specialists are TMA trained and
certified, and participate in regular uptraining
and recertification classes.
In what specific ways do you help contracted
security dealers increase RMR?
Mayer: We have three leading RMR propositions.
First are new solutions such as video verSELECT
WHOLESALE MONITORING PROVIDERS
▶ Acadian Monitoring
Services
Headquarters & phone:
Lafayette, La.; (888) 558-9911
Web site: acadianmonitoringservices.com
Years
in business: 28
Number of employees: 175
Number monitored accounts:
130,000
Licenses, certifications &
accreditations: UL, TMA Five
Diamond, in states as required
Value-adds: " We are a
solutions-based monitoring
company that tailors services
to a dealer partner's needs,
even if that means investing
in new receivers or product
integrations. Acadian is currently
capable of monitoring traditional
video analytics activated by pixel
modification formulas as well as
nontraditional analytics activated
by AI formulas. We take pride
in working with various video
analytics companies to ensure
every Acadian dealer partner implements
the perfect solution to
meet the needs of their clients. "
- Brandon Niles, Senior Director,
Acadian Monitoring Services
▶ ADT
Headquarters & phone: Boca
Raton, Fla.; (561) 404-0338
Web site: adt.com
Years in business: 147
Number of employees: 20,000+
Number monitored accounts:
6,000,000
Licenses, certifications &
accreditations: UL
Value-adds: " More than 200
independently owned Authorized
Dealerships work tirelessly
as ADT brand stewards in the
marketplace, utilizing their
industry experience and small
business ingenuity to bring
hundreds of thousands of new
customers into the ADT family
every year. In return, our dealers
rest assured the customers they
bring to ADT will be provided
with the very best monitoring
and customer service in our
industry. " - Lori Roberts, Senior
Manager, Dealer Relations and
Communications, ADT
▶ Affiliated Monitoring
Headquarters & phone:
Union, N.J.; (800) 296-9000
Web site: affiliated.com
Years in business: 44
Number of employees: 600+
Number monitored
accounts: NA
Licenses, certifications &
accreditations: UL827, UL827B,
FM, FDNY, TMA Five Diamond,
SIA, NFPA, ESA, HIPAA
Value-adds: " Our in-house team
of software developers allows
Affiliated to continuously roll out
enhancements to our monitoring
platform, mobile apps
and our dealer portal. We can
also quickly integrate support
for new products, including IoT
devices, wearables and smart
products. " - Daniel Oppenheim,
CEO, Affiliated Monitoring
▶ All American Monitoring
Headquarters & phone:
Sarasota, Fla.; (844) 489-3030
Web site: allamericanmonitoring.
com
Years in business: 48
Number of employees: N/A
Number monitored
accounts: N/A
Licenses, certifications &
accreditations: UL, ETL, FM,
TMA
Value-adds: " We take great
pride in our ability to consistently
provide more features
and improved quality for the
lowest possible price. We succeed
when our clients invest in
themselves, that's why we have
never raised our rate. We want
you to leverage our technology
and expertise to be better, faster
and more affordable than your
competition. "
▶ AvantGuard
Monitoring Centers
Headquarters & phone:
Ogden, Utah; (877) 206-9141
Web site: agmonitoring.com
Years in business: 44
Number of employees: 400 +/Number
monitored
accounts: N/A
Licenses, certifications &
accreditations: UL, FM, TMA
Five Diamond
Value-adds: " We are a leader
and innovator in how we
provide monitoring solutions
for alarm and IoT entities across
North America. We are poised
to monitor any event or signal,
any time, with speed, accuracy
and exceptional service. Our
mission is to provide professional
monitoring solutions that save
lives, protect property and inspire
peace of mind. "
▶ Brinks Home Security
Headquarters & phone:
Dallas; (800) 447-9239
Web site: brinkshome.com
Years in business: 27
Number of Employees: 1,800+
Number monitored
accounts: 934,000
Licenses, certifications &
accreditations: UL, TMA Five
Diamond, A+ from BBB
Value-adds: " Partnering with us
allows security dealers to capitalize
on our world-class brand and
award-winning, U.S.-based professional
monitoring. We also provide
dedicated sales and marketing
support, as well as highly competitive
compensation and fast
funding. It all comes together to
help dealers grow faster and make
38
Security Sales & Integration AUGUST 2021
securitysales.com
http://www.vices.com http://www.brinkshome.com http://www.affiliated.com http://www.adt.com http://www.agmonitoring.com http://www.securitysales.com
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