Security Sales & Integration August 2021 - 39

ification, and PERS and PSAP services. Next is
our industry-leading service levels. Finally, our
great partnerships that include CHeKT, AlarmNet,
Alarm.com and the fast-growing BluePoint
Alert Services for active shooter solutions.
McMullen: Perhaps the best way we help protect
our dealers' bottom line is by protecting the
RMR they already have by ensuring they don't
lose customers due to poor service. Excellent service
also leads to customer referrals. Another way
we help dealers grow is by offering our services
at competitive rates so they can realize greater
margins and compete with the industry giants.
We also offer a range of education to dealers
using time-tested methods on how to grow
their business taught by former successful alarm
dealers. Lastly, we have several cost-savings promore
money. " - Wade Gibson,
Senior Vice President Network
Sales, Brinks Home Security
▶ COPS Monitoring
Headquarters & phone:
Williamstown, N.J.; (800) 367-2677
Web site: copsmonitoring.com
Years in business: 43
Number of employees: 550 +/Number
monitored
accounts: 3.5 million
Licenses, certifications &
accreditations: Licensed in all
50 states, UL, FM, TMA Five
Diamond, IQ Certified, SOC2
Type 2, HIPAA
Value-adds: " Our MPower Dealer
Access and Account Management
system gives dealers tools
to help run their business, monitor
activity, reduce false alarms
and increase their bottom line.
Private Label Subscriber access
gives dealers the ability to offer
computer, tablet and smartphone
access to their customers
branded with the dealer's logo.
MYALARM.CHAT is a secure SMS
and virtual group chat for subscriber
alarm notification, group
communication, alarm cancel for
false alarm reduction or escalation
to receive faster response.
We also offer direct subscriber
billing services; TeleMax dealer
phone answering services; access
to funding companies offering
aggressive multiples; and Equalizer
Program that allows dealers
equipment payment plans. "
- Jim McMullen, President &
COO, COPS Monitoring
▶ Elite Interactive
Solutions
Headquarters & phone:
Los Angeles; (877) 435-4832
Web site: eliteisi.com
Years in business: 13
Number of employees: 120+
Number monitored accounts:
400+
Licenses, certifications &
accreditations: UL Certified
for Remote Guarding, DoD, FBI
LEEDA
Value-adds: " Elite relies on
technological advancements in
machine learning and AI to drive
results. Our remote guarding
and advanced detection thermal
systems provide unique intrusion
detection for early preventative
detection. Elite has invested
heavily in dedicated and on-theground
support teams to test our
products and solutions, which
efficiently detect crime onsite
and reduce false alarms. Tools we
use internally allow us to really
stand out from our competition
and keep our teams engaged
and ready before crime takes
place. " - Aria Kozak, CEO, Elite
Interactive Solutions
▶ EMERgency24
Headquarters & phone:
Des Plaines, Ill.; (800) 800-3624
Web site: emergency24.com
Years in business: 54
Number of employees: 140 +/Number
monitored
accounts: 250,000
Licenses, certifications &
accreditations: UL, FM, IQ,
many state licenses as required
Value-adds: " For dealers with
accounts at other central
stations or for a new dealer upgrading
their central station to
EM24, we offer six months' free
monitoring. We also support
all types of communications
technologies and formats, so
that any account you have, we
can monitor. Our dealers stay
with us for decades because
we provide them with excellent
service, whether it is operations,
data entry, tech support,
sales or account management
teams, we strive to provide the
best possible experience during
every single interaction. " -
Steve Mayer, Vice President of
Operations and Administration,
EMERgency24
▶ General Monitoring
Services
Headquarters & phone:
Huntington Beach, Calif.; (800)
839-7212
Web site: gmscentral.com
Years in business: 34
Number of employees: 50
Number monitored accounts:
62,000
Licenses, certifications &
accreditations: UL, IQ Certified,
NFPA
Value-adds: " GMS continues
to uphold the highest levels of
professionalism, integrity and
technologies. We are launching
a Company Store on our
website to provide a source for
dealers to have quick access
to many value-added services
that go beyond the scope of
just " monitoring. " We also offer
various business services, from
funding to marketing and basic
business services, where we
have arranged for discounts
or other benefits of value to
dealers. With multiple services,
incentive programs and mobile
interactive account access
tools, we provide unprecedented
services now and into tomorrow. "
- Ken Gresty, Business
Development Director, General
Monitoring Services
▶ National Monitoring
Center (NMC)
Headquarters & phone: Lake
Forest, Calif.; (800) 662-1711
Web site: nmccentral.com
Years in business: 31
Number of employees: 174
Number monitored accounts: N/A
Licenses, certifications &
accreditations: UL 827, UL
827A, UL 827B, TMA Five
Diamond
Value-adds: " The company has
grown over the past 20 years
from owning and operating one
10,000-square-foot facility to
the purchase, design and ▶ ▶
securitysales.com
AUGUST 2021 Security Sales & Integration 39
http://www.Alarm.com http://www.copsmonitoring.com http://www.eliteisi.com http://www.nmccentral.com http://www.gmscentral.com http://www.emergency24.com http://www.securitysales.com
Security Sales & Integration August 2021

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