Sponsored by WAYS WHOLESALE CENTRAL STATIONS CAN HELP DEALERS SUCCEED (As provided by survey respondents) ▶ Input accounts right or give us control of account input ▶ Advertise for your dealers to consumers ▶ Respond better to client inquiries ▶ Negotiate better equipment pricing with vendors/ manufacturers, and offer financing options/accounts acquisition financing ▶ Lower pricing ▶ Provide alarm company business management software ▶ Instead of terminating people, help them be better ▶ Add a few more features such as better Alarm.com integration, Workhorse software integration and mPERS integration ▶ Offer newer products and more integration ▶ More training ▶ Have ability for installer to put new accounts online without monitoring station help ▶ Keep abreast with current industry trends and strive to promote best practices ▶ It would be helpful if they did not self-promote or compete with dealers directly on professionally installed or DIY systems ▶ Provide sales leads ▶ Be price friendly ▶ Offer business classes ▶ Offer additional expanded services for network monitoring, workorder management services and customized telephone access ▶ Better user interface software ▶ Personalize services for our customers, use new technologies and be active in securing regulatory support ▶ Continue offering up-to-date technology, equipment, etc. ▶ Get aggressive and market themselves better to dealers ▶ More contact with customers ▶ Answer phone calls in company's name ▶ Response time ▶ Offer management portal ▶ Improve customer care services ▶ It is important we are able to grow by understanding new features etc. that we can relay to our clients for ease of use ▶ Consistency among dispatchers ▶ Better pricing on video monitoring securitysales.com AUGUST 2021 Security Sales & Integration 43 DIMCO/STOCK.ADOBE.COMhttp://www.Alarm.com http://www.securitysales.com