Approximate RMR Growth During Past Year More than 40% 13% 21%-40% 9% 11%-20% 15% 9%-10% 12% 1%-5% 6% 6%-8% 11% More than six in 10 dealers/integrators (66%) realized RMR growth to varying extents during 2021. However, those with no growth or a decline, which had doubled a year ago, further swelled by 6 percentage points. For those realizing growth, the average was a rather audacious 29%. Declined 8% No growth 26% 21%-40% 15% 11%-20% 11% 9%-10% 11% This chart emphasizes what a powerful industry force recurring revenue has become as 37% of responding companies have averaged 21% or higher growth in overall RMR the past fi ve years. The 40% or more bracket added 7 points from a year ago. For those realizing growth, the average is a robust 32%. RMR-Based Accounts Gross Attrition Rate Residential 11.3% Commercial/Industrial 16.4% The double whammy of pandemic and soaring infl ation has also infl ated dealer/ integrator attrition rates. Residential customers dropped off 1.4 points compared to the previous year and the commercial clients percentage rose by 4.8 points. SSI's 2019 Installation Business Report had commercial at just 10.1%. RMR by Type of Technology Area Intrusion Alarm Detection Fire/Life Safety Video Surveillance Access Control Home Automation Building Automation 27% 21% 15% 14% 12% 11% Responding dealers and integrators continue to earn most of their RMR from intrusion system services, with fi re/life safety tumbling from the No. 2 spot a year ago. Intrusion added 2 points from 2020 as did video surveillance. Access control fell 2 points, but BAS rocketed up 7 points and home automation came in 3 points higher. Approximate RMR Growth During Past Year Approximate RMR Growth During Past Year Approximate RMR Growth During Past 5 Years Declined 5% More than 40% 22% No growth 12% 1%-5% 18% 6%-8% 6% Approxim Declined No growth 1%-5% 6%-8% 9%-10% 11%-20% 21%-40% More than 40% Declined No growth 1%-5% 6%-8% 9%-10% 11%-20% 21%-40% More than 40% Approxim Approximate RMR Growth During Past Year Approximate RMR Growth During Past Year securitysales.com AUGUST 2022 Security Sales & Integration 39 ANY CHARTS NOT ADDING UP TO 100% IS DUE TO ROUNDING.http://www.securitysales.com