Security Sales & Integration December 2021 - 41

scenes look at events we host and attend, or
helping our audience learn how to use our products
with our Tips & Tricks series, we deliver a
variety of valuable content through social media.
Our competitors seem to churn out the same
type of content, with no variety. We choose to
operate differently on social. - Kathleen Coney
BRONZE: Eagle Eye Networks
CO-OP ADVERTISING
PROGRAM
GOLD: Resideo
SILVER: Openpath
BRONZE: Alarm.com
Alarm.com's co-advertising program is a mutually
beneficial opportunity for our partners
looking to expand their advertising efforts. By
offering co-op funding and co-branded assets,
our partners can achieve higher ROI on their
advertising campaigns via digital, television,
radio and search, resulting in more leads and
increased sales. - Nicole Brown, Director,
Partner Marketing, Alarm.com
DISTRIBUTOR CATEGORIES
CUSTOMER SERVICE
GOLD: ADI
One of the key drivers of our performance is
our focus on our customers. And that is due
to the hard work by all our teams that have
a direct or indirect impact on our customer's
experience with ADI. Whether it's in-person
in one of our branches, over the phone,
online through our Digital Branch, by email or behind the scenes, our teams
are focused on delivering the best possible service at every interaction. - Bob
Appleby, Vice President & General Manager, ADI North America
2021
STELLAR
SERVICE
SILVER: PSA
Security Network
PSA's mission is to elevate
the industries we serve
by providing owners and
members exceptional education,
networking, services
and connections with technology
partners. PSA's core
values of passion, integrity,
boldness and service set us apart. Likewise, our members and
owners are key ingredients to our success. They are the best
systems integrators in the industry, are fiercely loyal to PSA, have strong leadership
and are growth oriented. Together, we achieve PSA's vision to be the rising tide.
- Matthew Barnette, CEO, PSA
BRONZE: SS&Si Dealer Network
TECHNICAL SUPPORT
GOLD: ADI
ADI has a team of experts across every
product category and application
so our customers can feel confident
they have the best solutions for every
job. All our sales team members
participate in numerous trainings per year, including new product training every
month. In addition to our knowledgeable sales team, our customers depend on
ADI's Systems Design Team for assistance with systems design, configuration
and product selection for any project. With an average of 20 years of industry
experience, our preapplication support team is dedicated to alleviating customers'
workload and making installations easier and more efficient. - Bob Appleby
2021
STELLAR
SERVICE
SILVER: Anixter (WESCO)
BRONZE: SS&Si Dealer Network
SHIPPING POLICIES
2021
STELLAR
SERVICE
GOLD: ScanSource
ScanSource offers some of the most competitive shipping
policies in the channel, while also maintaining excellent
shipping accuracy. Our distribution center stays stocked,
and our dedicated team - one of the best in the business
- ensures that all orders placed before 8 p.m. ET in the
U.S. are shipped same day. We're also proud of our website's
easy-to-navigate e commerce platform, which allows
our partners to find exactly what they need. In addition, we
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DECEMBER 2021 Security Sales & Integration
41
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Security Sales & Integration December 2021

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